No matter if you’re moving for the first time ever or if you’ve done it many times before, the entire relocation process can be overwhelming and quite stressful. It’s not easy to keep track of all the different parts, which is why most people decide to hire professional movers to avoid all the stress of moving. If you’re looking for a reliable New Haven auto transport company to help you with the move, then you can count on USA Auto Transport.
Auto transportation from New Haven, Connecticut, with USA Auto Transport
Get A Quote
Hiring a professional car shipping company, like USA Auto Transport, is the most convenient and safest way to go about car shipping. It saves you the trouble of driving your car across the country by yourself, which can be very time-consuming, stressful, and expensive. You’ll feel much better about the relocation of your vehicle knowing that it’s in our safe hands, and you’ll have the freedom to focus on other parts of the move. We take lots of pride in having so many positive reviews and satisfied customers, you can check them for yourself by visiting the Testimonials section. You can also get a free car shipping quote, if you’re wondering about how much our long distance car shipping services will cost you.
You can count on USA Auto Transport to help you with your relocation, no matter where in the United States you’re moving to or from as we have terminals in all the major cities in the country. Besides terminal to terminal car delivery, we also offer door to door car shipping, as it’s usually the more convenient way of auto transport. We ship all types of vehicles, so don’t worry if it’s a small scooter or a big van that you need transported. All you have to do is choose a location and if you’d prefer your vehicle shipped on an open trailer or an enclosed trailer.
We encourage you to contact USA Auto Transport, by calling or through our website, if you have any questions or doubts about your relocation or any of our moving services. Our representatives will gladly help you out and make sure there are no misunderstandings.
Best Customer Service
From the moment you request a free quote from USA Auto Transport, our experts will guide you through every step of the process, ensuring a smooth ride for your vehicle shipping. We know that every vehicle has its own story and sentimental value, that’s why we offer a transparent door-to-door open or enclosed trailer service.
Open vs. Enclosed Trailer
New Haven USA Auto Transport Review
“Now I am convinced that hiring professionals was much better option than asking someone to drive the car.”
I have never used an auto shipping company before, and I have to say I was a little skeptical. Still, I was married recently, so when my new mother-in-law suggested using USA Auto Shipping to ship the old GTO that belonged to my dad before he passed I didn't want to insult her by not at least giving them a call. That car was his pride joy. I was between a rock and a hard place. Well, I gave them a call. They gave me a free quote for the auto shipping. This company definitely won me over early on. Now I am convinced that hiring professionals was much better option than asking someone to drive the car. Thank you USA Auto Shipping for taking care of that precious cargo!
What Customers Say About Us
- Sarkis O.Miami
Thank you miami auto shipping for taking care of the delivery of my mom's car... read moreThank you miami auto shipping for taking care of the delivery of my mom's car to Cali. You made sure that I was kept informed of the status of the delivery. The driver was also very courteous and professional; the vehicle arrived on time and in perfect shape. Needless to say, the transaction was easy and stress-free! Keep up the great job! read less11/15/2016Virgo M.San Francisco
Great Service. I schedule everything on the phone after they gave me a free quote... read moreGreat Service. I schedule everything on the phone after they gave me a free quote online. Simple and easy, my car was picked up in CA and delivered in Florida in 5-6 days. Would use this business again!! read less9/02/2018Vazgen P.Indianapolis
We had been given a very competitive price from these guys and they had ensured... read moreWe had been given a very competitive price from these guys and they had ensured that they would be able to deliver the car sooner than any other company. We also purchased an insurance deal which they included only as a safety net in case any damages was incurred to the car. Fortunately for us the entire process went by smoothly and not a single scratch was seen on the car. They even cleaned our window before car was dropped off to our location. Thank you so much for your service! read less1/20/2017
- Deanna M.
Happy with their service and driver Raul. He was very flexible and willing to work... read moreHappy with their service and driver Raul. He was very flexible and willing to work with my schedule even though I was not able to meet him at my residence to pick up my vehicle. He waited till I got off work for over an hour. Pick up and delivery was smooth and no problems . Vehicle arrived earlier than expected at its destination. I will use their service again in the future. read less2/11/2020Jamie F.
Messaged on Yelp asking for a quote to go from Oakland CA to Portland Maine.... read moreMessaged on Yelp asking for a quote to go from Oakland CA to Portland Maine. The rep responded telling me to call their office to get a quote. I called and they told me they don't service Maine. Seems a waste of everyone's time. read less7/06/2019Cynthia S.Baltimore
Could not have been happier when we found out that these guys were available to... read moreCould not have been happier when we found out that these guys were available to be booked. My friend had used their branch in the Los Angeles area and recommended them to me just a few weeks ago. We gave them a call and the representative we spoke to over the phone was very helpful, answering all of the questions and concerns we had. Quick and efficient service and they were able to get the transport done in under a week. Totally satisfied with the service. read less12/16/2016
- Mary W.Seattle
I shipped my car way back in January from Seattle to Chicago. George handled things... read moreI shipped my car way back in January from Seattle to Chicago. George handled things over the phone with me. The price was competitive. The trucker who picked up my car was great and it was delivered on time. Also, it was door to door. Great service all around. Thank you. read less10/21/2017Patrick P.Miami
I bought a first generation Mustang from a family in Orlando who posted it on... read moreI bought a first generation Mustang from a family in Orlando who posted it on Craigslist and had it shipped to me via miami auto-shipping. The machine isn't running, but the body is in perfect condition. Thanks MAS for keeping my new baby safe, wheels and all. Can't wait to have it fully restored. Will definitely use your service again. read less11/19/2016Baina M.Brooklyn
Brooklyn Auto Shipping has honest and polite staff who were approachable and easily available to... read moreBrooklyn Auto Shipping has honest and polite staff who were approachable and easily available to answer all my inquiries. The quote has no hidden fees or charges, which is great because I really want an honest broker. Service was prompt, driver very courteous. My car was delivered with no issues and in a great condition. All in all, a pleasant experience. I strongly recommend this company. read less10/10/2016
- Shalom I.Brooklyn
BAS is completely amazing to deal with. The price was great, and the service was... read moreBAS is completely amazing to deal with. The price was great, and the service was still so awesome. They responds to emails quickly, texts, and was very professional. Was kinda dreading the process of shipping my car across the country, but BAS made it completely stress free. They subcontract your car to another company for the actual shipping. The company they chose was also great to deal with. They kept me in the loop of when to expect my car and came at the very beginning of the arrival window. Was expecting to wait around all day for the driver to pickup my car, but he showed up right on time. Also, my car arrived with no damage. read less11/03/2016George E.Baltimore
Got into contact with this company just over a week ago in hopes of having... read moreGot into contact with this company just over a week ago in hopes of having them transport our vehicle across the state. They are usually really busy but we were lucky enough to reach them at a slow week, which was great because they were able to focus on our job. Our deadline was critical as we needed to get the delivery completed when the end of this month. Could not be happier with the service that these guys provided us, their professional work ethic is truly reflected from their behavior. If you're in need of assistance and transporting the vehicle give these guys a call, you will not be disappointed.1/20/2017
George E read lessPaulie W.Santa Ana
We had to move a vehicle that was sold across the country and needed reliable... read moreWe had to move a vehicle that was sold across the country and needed reliable auto transport to get ti there. It was a higher end vehicle so we had to make sure the vehicle so we had to make sure the vehicle wasn't damaged not even a scratch. Santa ana Auto Transport gave us a good quote including their top insurance just to be on the safe side. Car arrived exactly how we left it and buyer was happy. Thank you. read less6/08/2018
- Sean C.San Diego
This was my first time moving far away because I got a new job up... read moreThis was my first time moving far away because I got a new job up north and my friend referred me to San diego auto shipping. I was a little sceptical at first but I did not have enough time to waste. I had to move immediately,so I called the San Diego auto movers and gave them my address, they acted very swiftly and very professional. They took my car in l from where I used to live and delivered it to my new destination, up in Bakersfield and to my surprise my car was still in the same condition I left it at. There was no scatches or any damage. Great job and I would definitely recommend anyone to use this company if they value great customer service and time efficiency. read less12/17/2016Tony C.
Aug 8, 2020Poor Customer service, Delayed pick up of vehicle, 10 business days late on... read moreAug 8, 2020Poor Customer service, Delayed pick up of vehicle, 10 business days late on delivery of car and damaged rim without signing BOL (Bill of lading)Used USA Auto transport to deliver an Audi from Texas to the east coast. *Pick up window was not honored (delayed and not within pickup window)*Transportation of car was not communicated with an approximate Estimated date of arrival. *Poor customer service *Delivery of car was 10 business days late.*** Wheel rim damageCar was finally delivered, and no Bill of Lading provided. Now I personally have to contact insurance and file claim.I would not recommend this company as they did not manage expectations or provided adequate information on status of car delivery. One thing they did on time was charge my credit card. read less8/05/2020Tony C.
Today is Aug 31, I posted my Review on Aug 8 and ironically my Aug... read moreToday is Aug 31, I posted my Review on Aug 8 and ironically my Aug 8, 2020 review got deleted. It seems that USA Auto Transport knows its way around YELP maintain a clean 5 star review....Poor Customer service,Delayed pick up of vehicle,10 business days late on delivery of car and damaged rim without signing BOL (Bill of lading)Used USA Auto transport to deliver an Audi from Texas to the east coast.*Pick up window was not honored (delayed and not within pickup window)*Transportation of car was not communicated with an approximate Estimated date of arrival. *Poor customer service*Delivery of car was 10 business days late.*** Wheel rim damageCar was finally delivered, and no Bill of Lading provided. Now I personally have to contact insurance and file claim.I would not recommend this company as they did not manage expectations or provided adequate information on status of car delivery. One thing they did on time was charge my credit card.The one team member that was accountable throughout and tried to assist within her reach was Kat S. read less8/31/2020
- Charles H.San Jose
As a person who only like to buy auctioned cars, hiring San Jose Auto Shipping... read moreAs a person who only like to buy auctioned cars, hiring San Jose Auto Shipping was a no brainer. They were quick, efficient, informative, and gave me a very accurate time of when to expect my car. Even though their prices were a little (not much) above some of the other shipping companies in the area, I still went with them due to their information they gave me about shipping cars. Thank you! read less1/10/2017Ehecatl M.San Francisco
called 1 shipping company but they failed to deliver my truck. But when I asked... read morecalled 1 shipping company but they failed to deliver my truck. But when I asked for San Francisco Auto Shopping help, they accepted the job and did pretty well. The shipment went smooth and I was informed right away of any concerns and they also responded to my questions on a timely manner. Really hassle-free and one of the most dependable auto shipper today! read less11/16/2016Rafo K.Santa Ana
We were bringing an employee in from Santa Ana, CA and we needed to get... read moreWe were bringing an employee in from Santa Ana, CA and we needed to get his vehicle here in Florida. They had a quick response time. I didn't start looking for someone until on a Monday, they picked the car up Thursday, and the car was delivered a day early, so it was great. I've read a lot of things about a lot of companies and was very nervous about dealing with anyone. They were very reliable, friendly, knowledgeable, courteous, and kept me up to date. Thanx guys! read less12/06/2016
- Meg D.San Francisco
San Francisco Auto Shipping treated me well from my first call, I called other carriers... read moreSan Francisco Auto Shipping treated me well from my first call, I called other carriers and compared prices to services offered. I needed to pay all in one billing so I could get reimbursed and guy over the phone was the only one who didn't make it seem like a hassle to them. The car was picked up by a flatbed tow truck and showed up in my given time range. Everything went smooth and nicely I will use another car shipping for my next upcoming Audi.11/08/2016
See u soon guys!! read lessJeong-A C.
My brother was moving back home and didn't want to drive from Nevada to California... read moreMy brother was moving back home and didn't want to drive from Nevada to California so we looked into shipping his car. All the other places we looked into was very expensive, some didn't even offer insurance.8/16/2019
At Reno's autoshipping they were quick to give me a quote that seemed to be the lowest of the other places i looked at. They also had an insurance that covered my car in case something happened to it on the way. It also was a bonus in terms of mileage for my brothers car read less
- Irbad C.
Purchased a car remotely in Houston (prior to the Hurricane) and needed it shipped to... read morePurchased a car remotely in Houston (prior to the Hurricane) and needed it shipped to Chicago. It was almost impossible to get an accurate delivery day and the driver kept delaying his estimated time. In addition, the car arrived with ADDITIONAL MILES DRIVEN! The mileage taken at the dealership did not match the mileage taken at the delivery. And this was a significant amount of miles. I called the customer service representative for an explanation and he was taken aghast. I am still awaiting a response. read less10/02/2017Lisa S.
Had a great experience with this company. Hank was really great and made himself available... read moreHad a great experience with this company. Hank was really great and made himself available and was ready to answer every question and help with every need. Everyone I spoke to during the process was very friendly and professional.7/05/2019
The guy who picked up our vehicle AT OUR HOME ran into some mechanical problems that morning so he had to pick it up a day later than estimated but, honestly, their professionalism and quick notification was amazing. They worked with us to ensure prompt pick up the next day.
They quoted 6-9 days to deliver and they got me my vehicle in 5 days!! Also dropped off in my driveway!!
I would definitely use this company again and I would recommend them to the highest degree! read less
- Yeva B.Chicago
Very pleased with the costumer service of this company.Never ended up using them because I... read moreVery pleased with the costumer service of this company.Never ended up using them because I changed my mind about getting a new car. However the prices seemed very reasonable and from the costumer service professionalism I would be sure that my car would be in good hands. read less11/25/2016Eric P.Sacramento
Hello fellow Yelpers!11/14/2016
This company was referred to me by the seller of the vehicle I... read moreHello fellow Yelpers!
This company was referred to me by the seller of the vehicle I purchased in Sacramento. I had no experience in auto shipping, let alone companies in that area, so the seller guided me in the right direction to get my car back to Los Angeles.
The phone call I had with them was very helpful and they gave me a great price and delivery date! I didn't have a car until they completed my delivery, so the arrival date was very important to me. The car arrived in great condition and the transporter was fast and fun to talk to. My overall experience with Sacramento Auto Shipping was flawless!
Thank you for such an awesome experience! Would definitely use this company again. read lessSvetlana G.Miami
I purchased a car and looked at different options of getting it delivered to me.... read moreI purchased a car and looked at different options of getting it delivered to me. Miami Auto Shipping was one of the more competitive companies that I did my research on. Contact by phone and email was very organized, and the driver of the truck was professional and informative. The cost I paid for the distance traveled seemed reasonable, and Miami Auto Shipping met every deadline. Overall, the experience I had with this company was very positive. read less10/31/2016
- Kristen C.Phoenix
Dealing with Phoenix Auto Shipping was a seamless, carefree experience which I would/will recommend to... read moreDealing with Phoenix Auto Shipping was a seamless, carefree experience which I would/will recommend to anyone in need of this type of service. Representatives were available to speak anytime and the transport driver was in contact with us a full 24 hours before the estimated delivery. On arrival, we met the driver and took delivery of our vehicle without issue. An overall great experience. read less12/20/2016Florinda S.
Superb service from start to delivery. My son received his vehicle early than expected... read moreSuperb service from start to delivery. My son received his vehicle early than expected date. Thank you Nick fo your great customer service and driver Paul for taking care of my son's car. I highly recommend USA Autotransport to all my family and friends! read less8/10/2020
- Njeri V.
My car was picked up in Seattle Wa and transported by Ivan to Lexington SC.... read moreMy car was picked up in Seattle Wa and transported by Ivan to Lexington SC. I was initially very nervous about sending my car off with a stranger. Jordan Blake was professional and courteous and answered all my questions which is why I chose this company for the transport. Ivan who picked up the car was professional and put me at ease. He was quick, the car was picked up on Friday morning in Seattle and in Lexington SC on Tuesday morning. He obviously didnt waste any time. Thanks again. read less2/28/2020Bee C G.Brooklyn
Brooklyn Auto Shipping delivered my Honda Civic from NY to FL in 3 days! Will... read moreBrooklyn Auto Shipping delivered my Honda Civic from NY to FL in 3 days! Will definitely use their service again. Easy communication and excellent customer service. Keep it up! Guys in Brooklyn Auto Shipping made sure that my car will arrive on time in pristine condition. Thank you for keeping my baby safe on its delivery. Will definitely use your service and refer you guys to all my friends! read less11/15/2016ray h.San Diego
Girl of SAS was an absolute pleasure to work with. From the day she called... read moreGirl of SAS was an absolute pleasure to work with. From the day she called me, she was prompt and extremely friendly over the phone. She was very knowledgable about my route and how everything in this industry operates. The driver that transported my car remained in communication with me and was very respectful towards. I'm very content with the work they provided and I highly recommend them. read less1/04/2017
- Gevork T.Brooklyn
I would like to thank brooklyn auto shipping for delivering my client's car to WA... read moreI would like to thank brooklyn auto shipping for delivering my client's car to WA as fast as they could. Their courier is excellent and the communication is smooth. They quoted a reasonable and fair price, and I was kept up to date in every stage of the delivery, I really appreciate that. Prompt support on your agents, will call you again soon! Keep up the good job read less11/15/2016Tally S.Chicago
Chicago Auto Shipping wasn't the least expensive but the price was competitive. I chose them... read moreChicago Auto Shipping wasn't the least expensive but the price was competitive. I chose them because I felt most comfortable with their representative over the phone. They were a lot more helpful and thorough than others I called, so I booked them immediately. My shipment made it to me in one piece, and all time intervals for pick up and drop off were met. All in all, this is a great company that provides quality service to their customers. read less12/11/2016Nancy B.Santa Ana
I needed a car moved to NorCal as soon as possible, and Santa Ana Auto... read moreI needed a car moved to NorCal as soon as possible, and Santa Ana Auto Transport stepped up to the plate. They picked the car up from my house next day at 930 AM and finished the delivery before the sun set. This company is reliable and straight forward when it comes to auto shipping. You won't be disappointed! read less11/23/2016
- Emilio M.Houston
The initial pricing of Houston Auto Shipping is the main reason I chose them to... read moreThe initial pricing of Houston Auto Shipping is the main reason I chose them to move a car I recently obtained. We scheduled my car to be picked up the following week, and sure enough I was called the day of pick up to confirm and get the car moving. This company gave me peace of mind, calling in periodically to let me know the status of my delivery. The car was in great shape when it arrived, and the driver managed to show up a couple hours early. I will use them again if I have the chance! read less11/02/2016Doug H.
I recently moved my Dodge Ram 1500 from San Diego to Seattle as part of... read moreI recently moved my Dodge Ram 1500 from San Diego to Seattle as part of a temporary relocation. After getting several quotes, I settled on San Diego Auto Shipping and their carriers as it was a concrete price and was reasonable. Lower offers were "estimates" and were most likely to increase based on X, Y, a Z factors that they would not explain. I'm into no BS - let's agree and get it done type companies and SD Auto Shipping fit the part perfectly.10/12/2018
My primary contact was Hank. He was totally was on-point during the booking process.
Schedule was communicated with a window of pickup that was solidified based on driver availability a few days later.
Driver was A+. Eugene was an energetic professional customer support focused Driver. We did a detailed look over of the truck before loading it with pics and proper documentation, He gave me his contact information and promised me status updates along the way north. And he followed though on everything. He brought the vehicle to my new place of work, unloaded it, and did the same very thorough walk through that we had done a few days prior. Not a scratch was observed and and I was left with my truck in great condition 1200 miles away from where I had last saw it.
I highly recommend the team at San Diego Auto Shipping read lessAlvis L.
Hank was quick and professional about replying and answering all my questions. They scheduled my... read moreHank was quick and professional about replying and answering all my questions. They scheduled my car to deliver by the 20th and actually got it here a few days early!6/20/2019
pick up and drop off were seamless, the driver was always in contact with me and coordinated pick up drop off times and locations.
car arrived a little dusty but otherwise great. read less
- Anthony K.Houston
Had USA Auto Transport ship a brand new Car from Texas to CA in a... read moreHad USA Auto Transport ship a brand new Car from Texas to CA in a covered trailer. Everything went exactly as planned. Very easy to set up and communicate with. They picked up from New Car dealer and dropped off a few blks from my house. read less10/11/2017Corey J.Houston
The representative at the office who scheduled my appointment for pick up was very helpful... read moreThe representative at the office who scheduled my appointment for pick up was very helpful and understanding. The driver was very professional checking for damages and their typical routine before loading the vehicle. We didn't have any problem with delivery and the receiver was very happy that the car got there in time, so we both are appreciated what this company dos for a reasonable price and hopefully we can do business again in the future. read less11/21/2016Ariel N.Miami
The guys at Miami Auto Shipping were very helpful and knowledgeable. The step by step... read moreThe guys at Miami Auto Shipping were very helpful and knowledgeable. The step by step process explained to me prior to scheduling was accurate and informative. They gave me an estimated pick up and drop off date, which they met without hesitation. The one major factor that differentiates these guys from others is their price. Prior to reaching them, I called two other places that gave me a higher price and longer pick-up window. You cant go wrong with Miami Auto Shipping! read less11/08/2016
- Koby R.Dallas
I live in Colorado and I was gifted a vehicle while I was visiting Dallas.... read moreI live in Colorado and I was gifted a vehicle while I was visiting Dallas. I wanted to be there when my vehicle was picked up and Dallas Auto Shipping was able to meet my two-day pick-up window. The customer service rep told me it could take a couple of weeks when I first spoke to him to book it and my pick up-window was a few weeks out. Then I was a little nervous when we get about three or four days before the pick-up window started, but I called them up and he said he'd work extra hard and later that day he had an appointment scheduled for my pick-up. It was a very, very good experience and they kept in touch along the whole process making sure everything was okay. I really appreciated the level of customer service. A friend referred them and I would certainly refer them to somebody else. read less12/07/2016Joseph F.Phoenix
The service was phenomenal. I was a little nervous about a cross country move but... read moreThe service was phenomenal. I was a little nervous about a cross country move but this vehicle shipping company did a incredible job. I was a little late to the destinations site But the mover had the cars unloaded and ready to go. I would definitely use them again. read less7/17/2018
- Yousu C.Seattle
The moving was very smooth. I was able to make a reservation at peak season... read moreThe moving was very smooth. I was able to make a reservation at peak season (July) within 4/5 days and the moving only took 3-4 days from Washington state to South Carinola. Fully satisfied. Nick provided great help!8/28/2017
I am fully satisfied and will definitely use this transportation service when I need. read lessNick F.Brooklyn
I found this company very easy to deal with. They gave me a free estimate... read moreI found this company very easy to deal with. They gave me a free estimate over the phone and assured me my vehicle will be in my hands at their promised date. The price was fair and the car even showed up early! It was a simple and easy experience for me overall, and I'm glad I ran across them online! read less10/28/2016Alex S.Houston
Housto Auto shipping saved my time.11/26/2016
They were able to organize a auto transport move for... read moreHousto Auto shipping saved my time.
They were able to organize a auto transport move for me one week away from moving.
The driver was very nice and when I called to change my drop off date and location customer service was more than helpful.
Pete was my initial contact and made me feel very safe with dealing with them.
If I ever need to use auto transport service I will call these guys for sure. read less
- John L.
Nick, our transport driver, was terrific. He was careful, thorough in checking for damage before... read moreNick, our transport driver, was terrific. He was careful, thorough in checking for damage before taking delivery and after delivery following transport. He took really good care of my car. The salesman at San Diego Auto Shipping explained the whole process to me thoroughly and the transport went as expected. I liked that they did not want an upfront deposit or fee, but only charged me after pickup of the car. Other companies I contacted came across only as brokers interested in the deposit which turned out to be their fee. I highly recommend San Diego Auto Shipping and driver Nick. read less10/18/2018Andy X.
USA Auto Transport is not a trucking company. They are broker. So there is no... read moreUSA Auto Transport is not a trucking company. They are broker. So there is no tracking, no accurate ETA. You will know when your car will be picked up or delivered 1 hours ahead. My husband and I got car delivered about 10 days later than the initial estimate. But this is not th worst part, the worst part is every time I called they told me car will be delivered "today" or "tomorrow". So we ended up waiting every day for almost 2 weeks. The car was delivered without bill of lading for me to sign. There was a big scratch/dent on the wheel rims which were not there before. But I was not given the bill of lading to report the damage. I complained my damages through email and phone calls to USA Auto Transport. They said they will report to insurance company and asked for before/after pictures. They later on send me their copy of bill of lading (without my signature of course, PDF version) with multiple damages noted as "pick up damages". Note this is after I told them what was damaged (wheel rims). The attached PDF version of bill of lading also had a link to a third party website (superdispatch.com), the link shows my online BOL report which also has a picture to show pickup damages. The two pictures are DIFFERENT. The only differences are on the wheel rims. So they sent me a PDF report with many added damages that I already reported and was going to claim the damages were already there when the car was picked up. But they forgot to remove the link in the report which leads me to the actual online report. I asked USA Auto Transport, they said they didn't alter it. I asked the actual trucking company who did the job, they sent me the BOL driver uploaded to the system right after pickup --- this BOL shows much less damages, especially no damages on wheel rims. So someone changed my BOL, it's going to be either myself or USA Auto Transport. USA Auto Transport told us to file a claim to the insurance company ourselves regarding the damages. We sent everything that was needed, but no follow up from insurance company after that.Update: customer service called us about 1 week after the delivery saying they should have called earlier. They apologized and offered $160 off my $1000 bill as settlement. Still they can't answer the question regarding two different versions of BOL. Guess that's a mystery. They also asked us to "modify" yelp, not delete but modify the review based on the fact that customer service tried to help and provide solution and understand Auto shipping is a dynamic business. So I did but still give one star because of the bad experience. Otherwise I would be lying. read less9/02/2020
- Veronica D.Las Vegas
Things work out in weird ways sometimes no matter how much you try to plan... read moreThings work out in weird ways sometimes no matter how much you try to plan things out. We gave these guys a call under a very late notice but we're totally happy to find out that they were willing to work with us. The crew we hired for the job was supervised by a very nice gentleman who maintain great communication with us. The entire process was admittedly not easy but these guys managed to make the best out of the situation. The job was completed right on time and at the end we were surprised to see a decent price for everything. Would definitely consider calling them again in the future. read less1/26/2017Nvard G.Brooklyn
I used Brooklyn Auto Shipping to ship my car from NY to San Francisco. They... read moreI used Brooklyn Auto Shipping to ship my car from NY to San Francisco. They Picked it up on Sunday and was delivered on Saturday morning. Fast friendly and very professional. Answered all my questions and concerns. Brooklyn auto shipping was the company that you wanna deal with. I had a good experience. I highly recommend. read less12/02/2016Sara Z.Chicago
No budget for a new car so I volunteered to have my sister's acura shipped... read moreNo budget for a new car so I volunteered to have my sister's acura shipped to california where she goes to college. This is the first time I tried auto transport, it helps that chicago auto was very knowledgeable and kept me updated the entire time. Their customer service is impeccable, at the same time, their work is excellent. Delivered the acura on time and in great condition. Highly recommend! read less11/27/2016
- Ryan F.Seattle
Excellent service. Some things are just important to me and communication is one. I was... read moreExcellent service. Some things are just important to me and communication is one. I was able to receive communications from the driver regarding his location and estimated delivery time. He was professional and courteous and suggested that I contact the company if I had any concerns or wanted to know his location during the week. I was extremely nervous about shipping my car and I will definitely use their services again and would recommend. Price was great as well. I didn't go with a cheaper service as I really felt a connection from the first time I conversed with Seattle Auto Shipping. read less11/20/2016Eddie H.Indianapolis
I sent a vehicle I purchased for my aunt to her in Indianapolis. The auto... read moreI sent a vehicle I purchased for my aunt to her in Indianapolis. The auto shipping company offered us a good price to ship the car with all fees and an insurance package included. Don't know if the car didn't get dirty on it's way or if they washed it when it arrived but she received her car spotless! read less6/30/2018Jim G.Brooklyn
I have to ship my old man's Plymouth back to FL because he's moving with... read moreI have to ship my old man's Plymouth back to FL because he's moving with me for a few months for his medication. The problem is that he's already here with me and his car is still in NY! He said not to worry because he left the car keys to my cousin who's living near him. To make the story short, he found Brooklyn auto shipping from his friend and we took a chance to give them a call, told them the situation and they took the job. Car was picked up after 3 days and took them 6 days to deliver to out destination. We're not expecting it to be delivered quickly but this company made it possible. We'll give you a call again once we need auto transport services again. read less11/14/2016
- Mark J.San Diego
I had a very good experience with these guys. I was relocating from San Diego... read moreI had a very good experience with these guys. I was relocating from San Diego to South Georgia and shipping my brand new Jaguar and was very concerned as anyone would imagine. Their communication was great and I felt confident with them shipping the car. The car arrived in perfect condition with no problems or issues. read less9/12/2017Elena K.San Francisco
Delivered my brand new BMW convertible to my place in LA within 2 business days... read moreDelivered my brand new BMW convertible to my place in LA within 2 business days and I couldn't be more happier! Great customer service and reasonable prices. Once I called to their office, they were so helpful and detailed that I booked them right away. My car was received fast, without damages/scratches or headache. I will recommend to anyone! read less12/03/2016Andy X.
USA Auto Transport is not a trucking company. They are broker. So there is no... read moreUSA Auto Transport is not a trucking company. They are broker. So there is no tracking, no accurate ETA. You will know when your car will be picked up or delivered 1 hours ahead. Throughout the process, they didn't tell me when there were delays. Every time I called they told me car will be delivered "today" or "tomorrow". Finally on the delivery date, which is about 10 days later than their estimate, an unknown number called me out of blue saying my car was outside. I ran down and saw a guy standing next to my car. I asked for bill of lading to sign but the driver doesn't have it. There was a big scratch/dent on the wheel rims which were not there before. But I was not given the bill of lading to report the damage. I complained my damages through email and phone calls to USA Auto Transport. They said they will report to insurance company and asked for before/after pictures. They later on send me their copy of bill of lading (without my signature of course, PDF version) with multiple damages noted as "pick up damages". Note this is after I told them what was damaged (wheel rims). The attached PDF version of bill of lading also had a link to a third party website (superdispatch.com), the link shows my online BOL report which also has a picture to show pickup damages. The two pictures are DIFFERENT. The only differences are on the wheel rims. So they sent me a PDF report with many added damages that I already reported and was going to claim the damages were already there when the car was picked up. But they forgot to remove the link in the report which leads me to the actual online report. This is not ethical. I don't think what they did is even legal. read less8/09/2020
How do you know which option to choose?
• Moving to the University
• Purchasing a car from eBay
• Going to an auto show
• Transporting a racing or an exotic car
• Wanting to enjoy your holiday and having your car available at the new location
Where can you find us?
Learn more about our local and cross country shipping services in Connecticut, contact our experts today and make sure that your precious vehicle is in the safe hands. USA Auto Transport - a class of its own.