philadelphia to Sacramento auto transport

From start to finish the whole process was 100% transparent. All phone calls were promptly... read moreFrom start to finish the whole process was 100% transparent. All phone calls were promptly answered. The coordination for pickup and the drivers' attention to detail was fantastic. At pickup in NY the inspection was everything necessary to give me peace of mind for the cross country trip to California. Highly perfomed company and I will sure use them again. read less

Very good trusted company! Next time I need a transport for my vehicles, ... read moreVery good trusted company! Next time I need a transport for my vehicles, I will be using them.. read less

Messaged on Yelp asking for a quote to go from Oakland CA to Portland Maine.... read moreMessaged on Yelp asking for a quote to go from Oakland CA to Portland Maine. The rep responded telling me to call their office to get a quote. I called and they told me they don't service Maine. Seems a waste of everyone's time. read less

My brother was moving back home and didn't want to drive from Nevada to California... read moreMy brother was moving back home and didn't want to drive from Nevada to California so we looked into shipping his car. All the other places we looked into was very expensive, some didn't even offer insurance.

At Reno's autoshipping they were quick to give me a quote that seemed to be the lowest of the other places i looked at. They also had an insurance that covered my car in case something happened to it on the way. It also was a bonus in terms of mileage for my brothers car read less

I was VERY nervous to ship my BMW across multiple state lines but Chicago Auto... read moreI was VERY nervous to ship my BMW across multiple state lines but Chicago Auto Shipping made it so easy and stress free for me!

Their reps were so responsive to my online requests and gave me an unbeatable price. Best of all they were able to pick it up next day! Great price, no scratches or damaged. They take care of your car like its their own, use them!! read less

What a great experience! We were moving from Georgia back to Arizona (home sweet... read moreWhat a great experience! We were moving from Georgia back to Arizona (home sweet home), and needed to transport our two vehicles. The team was in communication the entire time, from original quotes, to specific instructions on where to meet the driver to load the cars (ended up being by a Carmax as the transport vehicle was too large to get into our hotel parking lot). We could not believe how fast the cars arrived (just a couple days behind us), knowing the mileage, I'm not sure the driver slept! He said he did and was very personable. I would definitely use these folks again. Nice job! read less

Fair pricing, honest and above board, on time and friendly! What else do you want?... read moreFair pricing, honest and above board, on time and friendly! What else do you want? Frank in sales and our driver Constantin were fantastic to deal with and made the move of our cars across country pain free! Thanks guys!!! read less

Shipped my car from California to Colorado. They were efficient and communicative the entire time.... read moreShipped my car from California to Colorado. They were efficient and communicative the entire time. I will definitely use them again in the future. read less

Houston Auto Shipping kept great communication the whole way through. We felt we were in... read moreHouston Auto Shipping kept great communication the whole way through. We felt we were in good hands considering they met every deadline and kept us informed. We got an affordable fixed price that made our car purchase more worth it. Thanks for the help guys! read less

Customer service at best and Fast delivery at affordable prices.. anytime I would recommend

Great Service. I schedule everything on the phone after they gave me a free quote... read moreGreat Service. I schedule everything on the phone after they gave me a free quote online. Simple and easy, my car was picked up in CA and delivered in Florida in 5-6 days. Would use this business again!! read less

Although I just wanted to know the quote for shipping my car to compare, they... read moreAlthough I just wanted to know the quote for shipping my car to compare, they answered me quickly and clearly. The owner/manager is so friendly. Recommended. read less

I live in Colorado and I was gifted a vehicle while I was visiting Dallas.... read moreI live in Colorado and I was gifted a vehicle while I was visiting Dallas. I wanted to be there when my vehicle was picked up and Dallas Auto Shipping was able to meet my two-day pick-up window. The customer service rep told me it could take a couple of weeks when I first spoke to him to book it and my pick up-window was a few weeks out. Then I was a little nervous when we get about three or four days before the pick-up window started, but I called them up and he said he'd work extra hard and later that day he had an appointment scheduled for my pick-up. It was a very, very good experience and they kept in touch along the whole process making sure everything was okay. I really appreciated the level of customer service. A friend referred them and I would certainly refer them to somebody else. read less

I've had my car shipped before across country and I was leary about picking another... read moreI've had my car shipped before across country and I was leary about picking another auto transport company. So I tried these guys, and I got very lucky, they picked up on time right at my condo gate the fella was very nice checked the car good and was on his way. The car arrived without incident in 8 days exactly as they said, so I'm very happy I picked this company. read less

Such a simple and easy transaction with these guys. I needed a vehicle shipped to... read moreSuch a simple and easy transaction with these guys. I needed a vehicle shipped to me within the week from Sacramento to San Diego and they squeezed me in to meet my deadline.
Going out of their way differentiates Sacramento Auto Shipping from the other guys. If I ever need a car out in Sacramento again, I won't hesitate to call them! read less

I worked with Ashley on coordinating a car to be transported from the Bay Area.... read moreI worked with Ashley on coordinating a car to be transported from the Bay Area. They were polite, responsive, and helpful throughout the way. It was a true pleasure working with them. read less

Things work out in weird ways sometimes no matter how much you try to plan... read moreThings work out in weird ways sometimes no matter how much you try to plan things out. We gave these guys a call under a very late notice but we're totally happy to find out that they were willing to work with us. The crew we hired for the job was supervised by a very nice gentleman who maintain great communication with us. The entire process was admittedly not easy but these guys managed to make the best out of the situation. The job was completed right on time and at the end we were surprised to see a decent price for everything. Would definitely consider calling them again in the future. read less

Chicago Auto Shipping helped me ship my brother's VW from IL to Florida. This was... read moreChicago Auto Shipping helped me ship my brother's VW from IL to Florida. This was my first time shipping in a car, and all I can say is that the company are really pros, and are very committed in helping out its customers. I was not really familiar with car shipping, or any kind of shipping for that matter, but their employees were really helpful in communicating the details on what needed to be done in order for the shipment to push through! read less

Altho Sacramento Auto Shipping could not ship my car (due to the particular route), I... read moreAltho Sacramento Auto Shipping could not ship my car (due to the particular route), I really appreciated their quick answer. It can be so frustrating to send a message and then wait forever for a response (or never get a response at all). The courtesy from Sam (the owner) in providing a definitive answer quickly was appreciated! read less

This company is very efficient and courteous. Seamless operation from start to finish. They communicated... read moreThis company is very efficient and courteous. Seamless operation from start to finish. They communicated with me every step of the way. I would like to say that the man who came to get my car was excellent. He went out of his way to get my car on the shipping trolley. Being that it was an older car, it was not an easy task.I am very pleased. read less

Chicago auto shipping is very efficient and very courteous. On time! Easy to work with... read moreChicago auto shipping is very efficient and very courteous. On time! Easy to work with and very reliable. I will totally use you again! Your driver was awesome! Same person picking up and dropping off! I wish my household move would of being this perfect.Always answered questions when I had them and returned my calls promptly. Everything was scheduled within 2 wks and still everything came out perfect.Thanks you so much! read less

I was visiting relatives in my home town of New York where I happened to... read moreI was visiting relatives in my home town of New York where I happened to stumble upon a car for sale that I had made a quick decision to purchase as I was leaving NY on 4/3/2017. After going to the Yelp app to see ratings on transport companies to get the car shipped back to where I now live in Las Vegas, NV I came across the great ratings and customer comments for Brooklyn Auto Shipping (USA Auto Transport). I decided to give them a call and when I did my call was received by a very friendly and informative Representative "Frank". He went through the entire process got me all the documents needed to set up and coordinate the shipment via email. Within minutes he responded with a pick up date for the next day (whichever ended up ever so perfect as that was the day I flew back to Las Vegas). He explained it would take approximately 7-10 business days but the driver and himself would always keep me informed. I received a call from the driver on the morning of 4/8/2017 stating that they'd be delivering he car between 3-6pm today 4/8/2017! They arrived at my door at 5:30pm!!! Car was in great condition and drivers was very very nice. For a quick unplanned situation I can't believe how smooth and seem less this ended up being. I HIGHLY RECOMMEND THIS COMPANY to anyone!!!!! A+ communication, delivery and fair price for a cross country transport. Thank you to this company...... GREAT, GREAT SERVICE!!!!!!! read less

Some of the nicest people we have ever had a chance to work with, the... read moreSome of the nicest people we have ever had a chance to work with, the person I spoke to over the phone was very nice and answered all my questions that I had. We got a very fair price for the entire job which was relatively difficult to manage on their behalf. The entire process took no more than five days and we were able to receive our vehicle within the following week. Would totally refer them to any friends that are looking to transport their vehicle to another state. Give them a call they will do everything they can to help your situation. read less

They helped me to move our 60s impala from San Diego to LA. They were... read moreThey helped me to move our 60s impala from San Diego to LA. They were really helpful and professional. I would recommend them to my family and friends for sure. read less

Purchased a car remotely in Houston (prior to the Hurricane) and needed it shipped to... read morePurchased a car remotely in Houston (prior to the Hurricane) and needed it shipped to Chicago. It was almost impossible to get an accurate delivery day and the driver kept delaying his estimated time. In addition, the car arrived with ADDITIONAL MILES DRIVEN! The mileage taken at the dealership did not match the mileage taken at the delivery. And this was a significant amount of miles. I called the customer service representative for an explanation and he was taken aghast. I am still awaiting a response. read less

Pricing was transparent, and I was on my way to getting my car delivered all... read morePricing was transparent, and I was on my way to getting my car delivered all within 24 hours. They gave me excellent pricing, seemed very honest, and never pushed me to purchase. They were flexible with my work schedule, and found the time fit for me to deliver my vehicle. Overall, Seattle Auto Shipping is a hassle-free company that delivers as promised. read less

No budget for a new car so I volunteered to have my sister's acura shipped... read moreNo budget for a new car so I volunteered to have my sister's acura shipped to california where she goes to college. This is the first time I tried auto transport, it helps that chicago auto was very knowledgeable and kept me updated the entire time. Their customer service is impeccable, at the same time, their work is excellent. Delivered the acura on time and in great condition. Highly recommend! read less

We contacted these guys to help us ship out our vehicle to a very long... read moreWe contacted these guys to help us ship out our vehicle to a very long distance location. They insured is proper care and handling of the vehicle to the delivery location but also throughout the transport process. Fortunately they provided the very service that they promised us, will definitely consider using them again in the future. Our vehicle arrived earlier than scheduled and this was a very positive consequence from this entire job. read less

We had purchased a vehicle at an auction and were linked to this company through... read moreWe had purchased a vehicle at an auction and were linked to this company through a mutual friend. Chicago Auto Shipping did a wonderful job in taking care of our new vehicle. Our dispatcher was never late and always answered us, periodically filling us in on his location. Quick response, quick pickup, and a great price, can you ask for anything better? read less

We used Chicago auto shipping for transporting our 2 cars. It was a long distance... read moreWe used Chicago auto shipping for transporting our 2 cars. It was a long distance move to Boston. Our agent Hank Lombardi is the best . He was always prompt in answering phone calls, very thorough and clear with all my queries. Credits to him, he took off one stress off my mind regarding the move. I would highly recommend their service. Cars arrived well on time, to my surprise in just 4 days. We had not even settled in , that the cars arrived. So happy we only had to take rental car for 1 day. The truck driver is a nice man. He kept contact with us ,giving updates on ETA.
The rates are very reasonable. I did have a lower quote from another company but I felt more comfortable with Chicago auto shipping. I am glad I took the right decision. Their price are final , no hidden charges. read less

I called on a Thursday to schedule the pick up of my car. The destination... read moreI called on a Thursday to schedule the pick up of my car. The destination was roughly 1,500 miles and I was told my car would be delivered in three days. I got a call Monday morning alerting me of the pick-up, and was called every day after to alert me of the progress of the delivery truck. I loved how well communication was kept between Houston Auto Shipping and me. They made me feel comfortable with the whole delivery, and were honest and truthful to their word which is hard to come by in transportation companies nowadays. 5 stars well deserved! read less

BAS is completely amazing to deal with. The price was great, and the service was... read moreBAS is completely amazing to deal with. The price was great, and the service was still so awesome. They responds to emails quickly, texts, and was very professional. Was kinda dreading the process of shipping my car across the country, but BAS made it completely stress free. They subcontract your car to another company for the actual shipping. The company they chose was also great to deal with. They kept me in the loop of when to expect my car and came at the very beginning of the arrival window. Was expecting to wait around all day for the driver to pickup my car, but he showed up right on time. Also, my car arrived with no damage. read less

I have to ship my old man's Plymouth back to FL because he's moving with... read moreI have to ship my old man's Plymouth back to FL because he's moving with me for a few months for his medication. The problem is that he's already here with me and his car is still in NY! He said not to worry because he left the car keys to my cousin who's living near him. To make the story short, he found Brooklyn auto shipping from his friend and we took a chance to give them a call, told them the situation and they took the job. Car was picked up after 3 days and took them 6 days to deliver to out destination. We're not expecting it to be delivered quickly but this company made it possible. We'll give you a call again once we need auto transport services again. read less

I love great communication from companies and that's exactly what i got from Miami Auto... read moreI love great communication from companies and that's exactly what i got from Miami Auto Shipping. I could tell from the first call that they were honest and attempting to give me the best experience possible. I was alerted on a time frame of when the driver will pick up and drop off my car. They makes auto shipping a painless process! read less

Friendly and easy. I would definitely ship with them again. They gave me a 3... read moreFriendly and easy. I would definitely ship with them again. They gave me a 3 day window when I first booked, they came the first day out of the 3 day window. The pick up was pretty easy, the driver inspected the car and took pictures. The shipment was from La Mesa, CA to Nashville, TN. Estimate day of arrival was 5 to 10 business days, it took them 9 days to ship the car. The price was about the same with other companies. My car was filled with my belongings and it wasn't touched, nor was there any damages to my car. Overall they took very good of my car and I would definitely recommend them to ship your car. read less

I found this company very easy to deal with. They gave me a free estimate... read moreI found this company very easy to deal with. They gave me a free estimate over the phone and assured me my vehicle will be in my hands at their promised date. The price was fair and the car even showed up early! It was a simple and easy experience for me overall, and I'm glad I ran across them online! read less

Excellent and reliable company. Dependable and great price. We needed car transport service at the... read moreExcellent and reliable company. Dependable and great price. We needed car transport service at the last minute and they were there for us. Drivers were great, fast and very responsible! They shipped our 2 vehicles from NY to CA in certain time we needed.
Would definitely use them again. Have already recommended BROOKLYN AUTO SHIPPING to family and friends. read less

I had no idea how I was going to get my car to Georgia. Dallas... read moreI had no idea how I was going to get my car to Georgia. Dallas Auto Shipping was a huge relief. The price was fair, the men who picked up and delivered the car were polite, efficient and knowledgeable. Couldn't have asked for better. And I didn't have to drive and fly back!

Thanks guys! read less

Called San Francisco Auto Shipping and they was so very detailed in helpful more then... read moreCalled San Francisco Auto Shipping and they was so very detailed in helpful more then anyone else I spoke to. Sales rep. was honestly a true pleasure to deal with and I remain grateful and thankful for the prompt service
1 hour they found a driver for me in 4 hours my car was picked up easy as pie! shared with me we're not perfect and we are not interested in being perfect we are interested in being honest and genuine. I agree. Terrific set. read less

Had a great experience with this company. Hank was really great and made himself available... read moreHad a great experience with this company. Hank was really great and made himself available and was ready to answer every question and help with every need. Everyone I spoke to during the process was very friendly and professional.
The guy who picked up our vehicle AT OUR HOME ran into some mechanical problems that morning so he had to pick it up a day later than estimated but, honestly, their professionalism and quick notification was amazing. They worked with us to ensure prompt pick up the next day.
They quoted 6-9 days to deliver and they got me my vehicle in 5 days!! Also dropped off in my driveway!!
I would definitely use this company again and I would recommend them to the highest degree! read less

We needed to ship a car from Phoenix to our daughter in Washington. We checked... read moreWe needed to ship a car from Phoenix to our daughter in Washington. We checked yelp and Phoenix Transport a.k.a. USA Auto Transport had good reviews so we called them. They also have a very informative website. We were extremely pleased. Our initial contact was Andrew, he was extremely patient and helpful and very accommodating to schedule and then reschedule the pick up. Kim was also helpful in communicating with us. Steven the driver was super nice and that guy is amazing backing up the car all the way up to the top of the trailer above the cab. Our daughter received the car last night, she also commented how friendly Steven was. The car arrived immaculate and our daughter is thrilled. Prices were a tiny bit higher than another place we called but worth it for the excellent service. We highly recommend them to anyone else looking to ship a car. read less

Las Vegas Auto Transport really made bringing our dream car home a reality, and I'm... read moreLas Vegas Auto Transport really made bringing our dream car home a reality, and I'm super happy with our choice to go with them. Last year my boyfriend, whose a total rock n roll vintage car freak, and I were at a car show in Vegas and he found this incredible little vintage orange Chevy Corvette, which was for sale by a friend of a friend named Mike in the vintage car community. Mike sold my boyfriend Josh the car for a great deal and we were really stoked on the purchase but we live all the way in California so getting it home was another challenge. But hiring Las Vegas Auto Transport really simplified the hassle of transporting our new baby 429 miles, and they even insured that the orange dream made it back in one piece and in pristine condition. That gave us piece of mind, like for real. We contacted them while we were still in Vegas, and LVAT was super responsive and fast as hell with their services, so we were able to set up everything and go back to enjoying our vacation before heading back home ourselves. I'm kind of like a research queen so I made sure to shop around and get quotes and compare a few transport services before going ahead with LVAT because their customer service was the most sincere and their pricing was also the most reasonable considering the distance. I also have to know all the damn details before committing to a service so that I don't A: get screwed and B: I can feel satisfied with my decision, so they were really adherent to my peace of mind and they sent us pictures of all the transport tools and mechanism things before we agreed on anything and just that aspect alone was really comforting and out of the ordinary to me. Anyways, these guys kind of blew ya girl outta the water, cuz I was handling all of this for my man while he dealt with the car purchase itself, and if baby is impressed than you know you're doing something right. They got it to us super fast, no lags, and our car was home within a week, and now we have a sexy little Corvette in our driveway! I thought they deserved a review since we couldn't have brought this baby home without them! And if we ever buy another car in Vegas we will definitely be using them again. Thanks guys! read less

I purchased a car in an auction and I used Houston Auto Shipping to send... read moreI purchased a car in an auction and I used Houston Auto Shipping to send it back home. They gave me a fair price and stuck with it. The driver was great and delivered early! The car was a little old and needed some work done, but thankfully the driver jumped the car when the battery failed. It's little things this company does that separates them from others. I wouldn't think twice about using them again! read less

Excellent service. Some things are just important to me and communication is one. I was... read moreExcellent service. Some things are just important to me and communication is one. I was able to receive communications from the driver regarding his location and estimated delivery time. He was professional and courteous and suggested that I contact the company if I had any concerns or wanted to know his location during the week. I was extremely nervous about shipping my car and I will definitely use their services again and would recommend. Price was great as well. I didn't go with a cheaper service as I really felt a connection from the first time I conversed with Seattle Auto Shipping. read less

Five Star rating well earned. Tony Macchione is a pro and provided honest and... read moreFive Star rating well earned. Tony Macchione is a pro and provided honest and timely service from the start. Refreshing after experience trying to ship my car with other dishonest and low-ball quotes from other shippers. Honest service here. read less

Very reliable and professional service. They called prior to pick up a few days before... read moreVery reliable and professional service. They called prior to pick up a few days before and hours before to confirm. Once the car was on its way from San Diego to Chicago they gave us an estimated date and then sent a text message one day before delivery with approximate time and called when they were 20 miles away. The driver could not of been nicer. I would definitely use this company again if I needed to transport near or far. read less

I needed one of my cars transported to Temecula from San Diego. The person who... read moreI needed one of my cars transported to Temecula from San Diego. The person who got it up there was a great guy, who knew exactly what he had to do to get the job done the right way, the first time. We were beyond impressed with him and his McGuever skills.
I am very satisfied with the service I received. I really appreciate great customer service and professionalism. Please keep up this amazing way of running your company, much thanks. Highly recommend. read less

Had a great experience. They were very fast at delivering our car to Florida.... read moreHad a great experience. They were very fast at delivering our car to Florida. Kept in touch the whole drive. April made me feel very comfortable and the driver was super nice and helpful. Highly recommend! read less

We had to move a vehicle that was sold across the country and needed reliable... read moreWe had to move a vehicle that was sold across the country and needed reliable auto transport to get ti there. It was a higher end vehicle so we had to make sure the vehicle so we had to make sure the vehicle wasn't damaged not even a scratch. Santa ana Auto Transport gave us a good quote including their top insurance just to be on the safe side. Car arrived exactly how we left it and buyer was happy. Thank you. read less

USA Auto Transport is not a trucking company. They are broker. So there is no... read moreUSA Auto Transport is not a trucking company. They are broker. So there is no tracking, no accurate ETA. You will know when your car will be picked up or delivered 1 hours ahead. Throughout the process, they didn't tell me when there were delays. Every time I called they told me car will be delivered "today" or "tomorrow". Finally on the delivery date, which is about 10 days later than their estimate, an unknown number called me out of blue saying my car was outside. I ran down and saw a guy standing next to my car. I asked for bill of lading to sign but the driver doesn't have it. There was a big scratch/dent on the wheel rims which were not there before. But I was not given the bill of lading to report the damage. I complained my damages through email and phone calls to USA Auto Transport. They said they will report to insurance company and asked for before/after pictures. They later on send me their copy of bill of lading (without my signature of course, PDF version) with multiple damages noted as "pick up damages". Note this is after I told them what was damaged (wheel rims). The attached PDF version of bill of lading also had a link to a third party website (superdispatch.com), the link shows my online BOL report which also has a picture to show pickup damages. The two pictures are DIFFERENT. The only differences are on the wheel rims. So they sent me a PDF report with many added damages that I already reported and was going to claim the damages were already there when the car was picked up. But they forgot to remove the link in the report which leads me to the actual online report. This is not ethical. I don't think what they did is even legal. read less

The moving was very smooth. I was able to make a reservation at peak season... read moreThe moving was very smooth. I was able to make a reservation at peak season (July) within 4/5 days and the moving only took 3-4 days from Washington state to South Carinola. Fully satisfied. Nick provided great help!

I am fully satisfied and will definitely use this transportation service when I need. read less

They don't follow through with anything. Don't call back. And seem very unorganized. Never actually... read moreThey don't follow through with anything. Don't call back. And seem very unorganized. Never actually used their service cuz I couldn't get an answer or response. Just a run around read less

I spoke with reps. of seattle auto-shipping for the transfer of my Acura to my... read moreI spoke with reps. of seattle auto-shipping for the transfer of my Acura to my cousin in LA. She quoted me a price I thought was very reasonable considering all things, and even made sure I was given updates the entire time of the transaction. The car got there in great condition, on time, and the driver was very professional. It's worth the price, I am happy I chose to do business with them. read less

Jordan is excellent to work with from beginning to end and our driver was the... read moreJordan is excellent to work with from beginning to end and our driver was the best! I took one star off because while they met our needs by picking up our cars the day we requested, the communication in advance confirming the date and time was very last minute. I understand they have to wait on the schedule but we needed to plan and only having a day or two was difficult. In the end it all worked out and everyone was great to work with during the whole process and the pricing was reasonable. I will be using them again and would definitely recommend. read less

Shipping a car has never been easier! I moved back and did not want to... read moreShipping a car has never been easier! I moved back and did not want to drive from Illinois to California so I had Chicago Auto Shipping take my car. The guy who gave me the quote hit the nail on the head for dates. They showed up 20 minutes early to pick up the car and before I even got settled in California, the transporter arrived to my house. They were very accommodating and made sure I was pleased with the service. They are definitely the go-to for car shipping in Chicago! read less

Love this company! If you're looking for company to shipping the car. Good price and... read moreLove this company! If you're looking for company to shipping the car. Good price and on time as promised. read less

My car was picked up as promised and delivered one day earlier than proposed. The... read moreMy car was picked up as promised and delivered one day earlier than proposed. The car was wrapped in plastic wrap to protect the paint from any dust or grime that may accumulate and the car was very clean. The driver and his assistant were very friendly and helpful and had the car unloaded in a very short time. All in all, a great experience. I will certainly use san fran auto shipping again when I need a transport. read less

I bought a car from Houston from my family member there, and was stuck on... read moreI bought a car from Houston from my family member there, and was stuck on how I would transport it back home, however, they recommended me to check out Houston Auto Shipping. And I had no regrets! The auto shipper was fast at responding to any of my questions and at picking up the car and sending it over! For the pricing, it was competitive pricing per mile shipped.

Just in case, too, they send you pictures on the equipment that will be used to send your car over. My car was brought over without any damage and was completely spotless! They have such a great service and the people there are willing to help you through the whole process, so you can feel very reassured! read less

We needed to have a car shipped from Phoenix to Chicago, which is where my... read moreWe needed to have a car shipped from Phoenix to Chicago, which is where my cousin goes to school. We went with them since their rate is a little bit cheaper, they were recommended by my friend, and it would only take them two to three days to get to Chicago from Phoenix, which is very quick. Their CS reps are really knowledgeable and responsive.
From the day that I scheduled it, they kept me updated every day about when the car is going to be picked up. On the day of the pick-up, the carrier's driver called three hours ahead of the time that they're going to pick it up and when they got here, they called again. They're really smooth with all the process to get to the destination. They have really excellent services, the transit time is short, and the price is reasonable. read less

Aug 8, 2020Poor Customer service, Delayed pick up of vehicle, 10 business days late on... read moreAug 8, 2020Poor Customer service, Delayed pick up of vehicle, 10 business days late on delivery of car and damaged rim without signing BOL (Bill of lading)Used USA Auto transport to deliver an Audi from Texas to the east coast. *Pick up window was not honored (delayed and not within pickup window)*Transportation of car was not communicated with an approximate Estimated date of arrival. *Poor customer service *Delivery of car was 10 business days late.*** Wheel rim damageCar was finally delivered, and no Bill of Lading provided. Now I personally have to contact insurance and file claim.I would not recommend this company as they did not manage expectations or provided adequate information on status of car delivery. One thing they did on time was charge my credit carKat S in customer relations was the only person that genuinely tried to help. read less