Austin

BAS is completely amazing to deal with. The price was great, and the service was... read moreBAS is completely amazing to deal with. The price was great, and the service was still so awesome. They responds to emails quickly, texts, and was very professional. Was kinda dreading the process of shipping my car across the country, but BAS made it completely stress free. They subcontract your car to another company for the actual shipping. The company they chose was also great to deal with. They kept me in the loop of when to expect my car and came at the very beginning of the arrival window. Was expecting to wait around all day for the driver to pickup my car, but he showed up right on time. Also, my car arrived with no damage. read less

I was looking to move to Gergia from California and I had initially considered driving... read moreI was looking to move to Gergia from California and I had initially considered driving but I've got few days to get to destination. So I decided I'll have my car transported. I also went to my local dealership, asked them if they could recommend someone and they did. I was excited about their recommendation and problem was solved. Thanx SD Auto Shipping. read less

Housto Auto shipping saved my time.
They were able to organize a auto transport move for... read moreHousto Auto shipping saved my time.
They were able to organize a auto transport move for me one week away from moving.
The driver was very nice and when I called to change my drop off date and location customer service was more than helpful.
Pete was my initial contact and made me feel very safe with dealing with them.
If I ever need to use auto transport service I will call these guys for sure. read less

My car was picked up as promised and delivered one day earlier than proposed. The... read moreMy car was picked up as promised and delivered one day earlier than proposed. The car was wrapped in plastic wrap to protect the paint from any dust or grime that may accumulate and the car was very clean. The driver and his assistant were very friendly and helpful and had the car unloaded in a very short time. All in all, a great experience. I will certainly use san fran auto shipping again when I need a transport. read less

I was visiting relatives in my home town of New York where I happened to... read moreI was visiting relatives in my home town of New York where I happened to stumble upon a car for sale that I had made a quick decision to purchase as I was leaving NY on 4/3/2017. After going to the Yelp app to see ratings on transport companies to get the car shipped back to where I now live in Las Vegas, NV I came across the great ratings and customer comments for Brooklyn Auto Shipping (USA Auto Transport). I decided to give them a call and when I did my call was received by a very friendly and informative Representative "Frank". He went through the entire process got me all the documents needed to set up and coordinate the shipment via email. Within minutes he responded with a pick up date for the next day (whichever ended up ever so perfect as that was the day I flew back to Las Vegas). He explained it would take approximately 7-10 business days but the driver and himself would always keep me informed. I received a call from the driver on the morning of 4/8/2017 stating that they'd be delivering he car between 3-6pm today 4/8/2017! They arrived at my door at 5:30pm!!! Car was in great condition and drivers was very very nice. For a quick unplanned situation I can't believe how smooth and seem less this ended up being. I HIGHLY RECOMMEND THIS COMPANY to anyone!!!!! A+ communication, delivery and fair price for a cross country transport. Thank you to this company...... GREAT, GREAT SERVICE!!!!!!! read less

I love great communication from companies and that's exactly what i got from Miami Auto... read moreI love great communication from companies and that's exactly what i got from Miami Auto Shipping. I could tell from the first call that they were honest and attempting to give me the best experience possible. I was alerted on a time frame of when the driver will pick up and drop off my car. They makes auto shipping a painless process! read less

I needed to get my car from San Diego to Colorado. They gave me a... read moreI needed to get my car from San Diego to Colorado. They gave me a fair quote which seemed ain the ballpark. I was able to reach them anytime I needed to and they were great. They picked up my car within the hour that they said they would and they delivered it within an hour of when they said they would. Thanks guys! read less

I shipped my Mercedes S class from Phoenix to NY. Driver who helped me with... read moreI shipped my Mercedes S class from Phoenix to NY. Driver who helped me with my shipment took about 8 days. I realized that moving cars across the the country with no damage is really hard, but phoenix auto shipping did it with flying colors. everything was made easy and simple. I had all my questions answered. I planned it in advance to make sure i got a reservation in early. Excellent service guys! see you in my next bimmer transport from NY!! read less

I had a very good experience with these guys. I was relocating from San Diego... read moreI had a very good experience with these guys. I was relocating from San Diego to South Georgia and shipping my brand new Jaguar and was very concerned as anyone would imagine. Their communication was great and I felt confident with them shipping the car. The car arrived in perfect condition with no problems or issues. read less

SD auto shipping was definitely the cheapest place I had found to ship from SD... read moreSD auto shipping was definitely the cheapest place I had found to ship from SD to Denver. I really liked that everything was taken care. All I had to do was give them the info for where it was being picked up and where it was going. The driver was in good communication with us the whole time and it didnt take long for them to get it to the destination in Colorado. There was nothing wrong with my car when it was dropped off. All in all, it was a good experience. Easy and stress free. read less

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We had purchased a vehicle at an auction and were linked to this company through... read moreWe had purchased a vehicle at an auction and were linked to this company through a mutual friend. Chicago Auto Shipping did a wonderful job in taking care of our new vehicle. Our dispatcher was never late and always answered us, periodically filling us in on his location. Quick response, quick pickup, and a great price, can you ask for anything better? read less

I went on a biz trip to WA last month and I wanted to drive... read moreI went on a biz trip to WA last month and I wanted to drive my new Fusion, but there were last-minute changes and I had to take the 5hr flight instead. Renting a car in Seattle isnt an option so I looked for car movers on the internet. Seattle Auto-shiping was the easiest to talk to. My car was transported to Seattle safely and was delivered to my hotel on time. Keep up the great service! read less

I had to ship a car across the country from Dallas to California and needed... read moreI had to ship a car across the country from Dallas to California and needed a reliable shipping company to get the job done. I was quoted a cheap price and were able to squeeze me in only days after contacting them. Car arrived with no problems, they took great care of it. read less

Before finalizing my purchase of a car in Miami, I called around for an... read moreBefore finalizing my purchase of a car in Miami, I called around for an affordable and reputable transport company that can make my transaction smooth and easy.

After calling a few places, Miami Auto Shipping gave me the best price. I was a little worried about the punctuality of the driver considering both the seller and myself had busy schedules, but we managed to make it work. Car was brought to me in perfect condition and the transporter was very friendly and congratulated me on my new car. Thanks for making this happen guys! read less

Moved from dallas to Florida , needed someone to deliver my car the same time... read moreMoved from dallas to Florida , needed someone to deliver my car the same time as I arrive to Florida. I didnt have any issues with them. Reasonable price (I didnt go with the cheapest I found since they were restricting the arrival time) n im happy to find my car arrived in the same condition i left it. I will use them again if I ever move elsewhere. read less

Chicago auto shipping is very efficient and very courteous. On time! Easy to work with... read moreChicago auto shipping is very efficient and very courteous. On time! Easy to work with and very reliable. I will totally use you again! Your driver was awesome! Same person picking up and dropping off! I wish my household move would of being this perfect.Always answered questions when I had them and returned my calls promptly. Everything was scheduled within 2 wks and still everything came out perfect.Thanks you so much! read less

It had never crossed my mind to use a car transportation service when I going... read moreIt had never crossed my mind to use a car transportation service when I going to move! Instead, I was going to try to find someone to drive my car and transport it for me to my new location. When I thought about it, I felt like it was going to be such a hassle and I would feel bad asking someone to make a long drive for me. Thankfully my cousin told me there were companies that actually transport cars so I searched around my area for transportation service and found Pheonix Auto Shipping. I was hoping the workers wouldn't be awkward and I was very happy once I met them. They were very nice, they loaded my Range Rover and Escalade (two very big cars) professionally and I felt comfortable allowing them to transport my cars. Thanks for all the help guys! read less

I bought a first generation Mustang from a family in Orlando who posted it on... read moreI bought a first generation Mustang from a family in Orlando who posted it on Craigslist and had it shipped to me via miami auto-shipping. The machine isn't running, but the body is in perfect condition. Thanks MAS for keeping my new baby safe, wheels and all. Can't wait to have it fully restored. Will definitely use your service again. read less

Girl of SAS was an absolute pleasure to work with. From the day she called... read moreGirl of SAS was an absolute pleasure to work with. From the day she called me, she was prompt and extremely friendly over the phone. She was very knowledgable about my route and how everything in this industry operates. The driver that transported my car remained in communication with me and was very respectful towards. I'm very content with the work they provided and I highly recommend them. read less

Excellent, professional and fast service with speedy safe delivery to boot. Moved from Miami to... read moreExcellent, professional and fast service with speedy safe delivery to boot. Moved from Miami to LA and had no issues with the delivery as well as the car arriving promptly on time. Great coordination and communication from both Jason at Miami Auto Shipping and the driver, Vitaly. I appreciate the good service. read less

We were bringing an employee in from Santa Ana, CA and we needed to get... read moreWe were bringing an employee in from Santa Ana, CA and we needed to get his vehicle here in Florida. They had a quick response time. I didn't start looking for someone until on a Monday, they picked the car up Thursday, and the car was delivered a day early, so it was great. I've read a lot of things about a lot of companies and was very nervous about dealing with anyone. They were very reliable, friendly, knowledgeable, courteous, and kept me up to date. Thanx guys! read less

My car was picked up in Seattle Wa and transported by Ivan to Lexington SC.... read moreMy car was picked up in Seattle Wa and transported by Ivan to Lexington SC. I was initially very nervous about sending my car off with a stranger. Jordan Blake was professional and courteous and answered all my questions which is why I chose this company for the transport. Ivan who picked up the car was professional and put me at ease. He was quick, the car was picked up on Friday morning in Seattle and in Lexington SC on Tuesday morning. He obviously didnt waste any time. Thanks again. read less

Chicago Auto Shipping was an absolute pleasure to work with. From the day I called... read moreChicago Auto Shipping was an absolute pleasure to work with. From the day I called em, they were prompt and extremely friendly over the phone. Sales representative was very knowledagble about my route and how everything in this industry operates. The driver that transported my car remained in communication with me and was very respectful. I'm very content with the work Chicago Auto transport provided and I highly recommend them. read less

The guys at Miami Auto Shipping were very helpful and knowledgeable. The step by step... read moreThe guys at Miami Auto Shipping were very helpful and knowledgeable. The step by step process explained to me prior to scheduling was accurate and informative. They gave me an estimated pick up and drop off date, which they met without hesitation. The one major factor that differentiates these guys from others is their price. Prior to reaching them, I called two other places that gave me a higher price and longer pick-up window. You cant go wrong with Miami Auto Shipping! read less

I am very pleased with Houston Auto Shipping. They were able to get my mercedes... read moreI am very pleased with Houston Auto Shipping. They were able to get my mercedes from Houston to San Francisco after another carrier had me waiting three weeks and still had not gotten my car. Houston Auto Shpping had it picked up within a few days and it arrived here in San Francisco one day early in perfect condition. Very pleased with their service, customer satifaction I garanteed. read less

The service was amazing..John was very detailed about the delivery of the vehicle and the... read moreThe service was amazing..John was very detailed about the delivery of the vehicle and the vehicle has been delivered on time.. read less

Aug 8, 2020Poor Customer service, Delayed pick up of vehicle, 10 business days late on... read moreAug 8, 2020Poor Customer service, Delayed pick up of vehicle, 10 business days late on delivery of car and damaged rim without signing BOL (Bill of lading)Used USA Auto transport to deliver an Audi from Texas to the east coast. *Pick up window was not honored (delayed and not within pickup window)*Transportation of car was not communicated with an approximate Estimated date of arrival. *Poor customer service *Delivery of car was 10 business days late.*** Wheel rim damageCar was finally delivered, and no Bill of Lading provided. Now I personally have to contact insurance and file claim.I would not recommend this company as they did not manage expectations or provided adequate information on status of car delivery. One thing they did on time was charge my credit carKat S in customer relations was the only person that genuinely tried to help. read less

The moving was very smooth. I was able to make a reservation at peak season... read moreThe moving was very smooth. I was able to make a reservation at peak season (July) within 4/5 days and the moving only took 3-4 days from Washington state to South Carinola. Fully satisfied. Nick provided great help!

I am fully satisfied and will definitely use this transportation service when I need. read less

Brooklyn Auto Shipping was cordial and super affordable when I gave them a call. I... read moreBrooklyn Auto Shipping was cordial and super affordable when I gave them a call. I had a cross country move and needed help with two vehicles. They gave me a package deal for both the cars and promised delivery within the following week.
Pick-up was simple and straightforward. I got two periodic calls and a follow up call after my transportation was done. They took great care of me and I wouldn't hesitate using them again! read less

Very good trusted company! Next time I need a transport for my vehicles, ... read moreVery good trusted company! Next time I need a transport for my vehicles, I will be using them.. read less

Jim was fantastic with the quote and coordinating and George took great car me if... read moreJim was fantastic with the quote and coordinating and George took great car me if our car in transit. We are moving another car with them in October! read less

I spoke with reps. of seattle auto-shipping for the transfer of my Acura to my... read moreI spoke with reps. of seattle auto-shipping for the transfer of my Acura to my cousin in LA. She quoted me a price I thought was very reasonable considering all things, and even made sure I was given updates the entire time of the transaction. The car got there in great condition, on time, and the driver was very professional. It's worth the price, I am happy I chose to do business with them. read less

I had my car transported from the Bay Area to Phoenix. I requested quotes from... read moreI had my car transported from the Bay Area to Phoenix. I requested quotes from several firms and USA auto transport was by far the most responsive. Bruce gave me a prompt return call and he really knows the business, unlike the other places that had an untrained receptionist answering the phones. I needed delivery to my mechanic during business hours. Bruce understood and assured me that it'd be no problem. Always being skeptical, I doubted that it'd happen. But the whole process went without a hitch. Bruce and the others (including John) at the firm were always (even on weekends) responsive to my phone calls and emails from the pickup to the delivery. It's a very professional organization. The driver was very friendly and patient during the pickup and the delivery to my mechanic was very smooth. USA auto transport wasn't the cheapest (nor the most expensive) quote, but I have to stress that now I'm confident that it was the best value out there. I wouldn't hesitate using them again or recommending them to a friend. Just remember, you get what you pay for, and I'm very happy with what I got. read less

Being tied up with my family and work does not leave me anytime to take... read moreBeing tied up with my family and work does not leave me anytime to take time off to pick up the car I purchased in San Jose. Knowingly about auto transport companies I searched around for one that is local to the seller that are capable of fulfilling my service needs such as a decent price per mile, car pick up and delivery as well as coverage to insure that the car is delivered in the same condition I purchased it.

My uncle in San Jose who happens to be a mechanic inspected the car to make sure it is still in its pristine condition prior to its transport. I found that San Jose Auto Shipping gave me a good quote and also provides coverage for the car for safe and insured delivery.

The overall experience was professional, assuring (sent photos of my car of the transport) and on time. This was a satisfactory service. They come highly recommended! read less

Some of the nicest people we have ever had a chance to work with, the... read moreSome of the nicest people we have ever had a chance to work with, the person I spoke to over the phone was very nice and answered all my questions that I had. We got a very fair price for the entire job which was relatively difficult to manage on their behalf. The entire process took no more than five days and we were able to receive our vehicle within the following week. Would totally refer them to any friends that are looking to transport their vehicle to another state. Give them a call they will do everything they can to help your situation. read less

Five Star rating well earned. Tony Macchione is a pro and provided honest and... read moreFive Star rating well earned. Tony Macchione is a pro and provided honest and timely service from the start. Refreshing after experience trying to ship my car with other dishonest and low-ball quotes from other shippers. Honest service here. read less

Very professional organized operated stuff. Customer service over the phone were incredible and super kind... read moreVery professional organized operated stuff. Customer service over the phone were incredible and super kind with sense of humor. Arranged date and time for my car to be shipped to California. Everything was done perfect as they promised. Very efficient, hustle free and no damages of my car. Will definitely use Seattle Auto Shipping again if I need to. read less

This company obviously knows how to transport cars across the country and does it reliably.... read moreThis company obviously knows how to transport cars across the country and does it reliably. They contacted me exactly as promised and arranged for the pickup location, which was difficult in my case because of narrow streets and overhanging branches. The process of inspecting and loading the car was done without any stress and was over quickly. The car arrived when promised and in excellent condition. I was very happy with the entire procedure. read less

Customer service at best and Fast delivery at affordable prices.. anytime I would recommend

Ok it's simple, these guys know what they are doing. They shipped a car for... read moreOk it's simple, these guys know what they are doing. They shipped a car for me without me even being in the state to help pick it up. The driver parked near the neighborhood and drove his scooter over to the house to pick up the car and take it back to his truck (because the semi couldn't fit in the neighborhood)...who does that? So cool. Then he kept me posted all throughout the drive and then he showed up early and had the car off the truck and ready to hand off by the time I walked up. On top of that, not a scratch. Don't use a broker when shipping your car, call these guys. Phoenix to Dallas, no sweat. Thanks you guys rock! read less

Recently, I used San Diego Auto Shipping to ship my car from San Diego to... read moreRecently, I used San Diego Auto Shipping to ship my car from San Diego to Knoxville. Overall, I have a 5 start experience! Steve prepared the quote super quick and also did little adjustment on the total price. He was super professional as well as very polite throughout the business. He also allowed me to keep 100 lbs stuffs in my trunk. Thanks Steve! Car pick-up was very smooth. George (truck driver) called me on the morning and picked up the car without any hitch. He was very calm and patient. He delivered the car in a hotel at Knoxville (I was not present there at the time of the delivery). He coordinated with the hotel manager and made sure that I got the car with zero problem. And, the car was delivered within 2 days. He is a super driver!Overall, it was indeed a 5 star experience and I will definitely recommend Auto Shipping Company if you are planning to ship your car. Good job guys! read less

Delays and altered BOLUSA Auto Transport is not a trucking company. They are broker. So... read moreDelays and altered BOLUSA Auto Transport is not a trucking company. They are broker. So expect no tracking, no accurate ETA. You will know when your car will be picked up or delivered about 1 hour ahead. Throughout the process, they didn't tell me when there were delays. Every time I called they told me car will be delivered "today" or "tomorrow". Finally on the delivery date, which is about 10 days later than their estimate, an unknown number called me out of blue saying my car was outside. I ran down and saw driver standing next to my car. I asked for bill of lading to sign but the driver doesn't have it. There was a big scratch/dent on the wheel rims which were not there before. But I was not given the bill of lading to report the damage. I complained my damages through email and phone calls to USA Auto Transport. They said they will report to insurance company and asked me for before/after pictures. They later on send me their copy of bill of lading (without my signature of course, PDF version) with multiple damages noted as "pick up damages". Note this is after I told them what was damaged (wheel rims). The attached PDF version of bill of lading also had a link to a third party website (superdispatch.com), the link shows my online BOL report which also has a picture to show pickup damages. The two pictures are DIFFERENT. The only differences are on the wheel rims. So they sent me a PDF report with many added damages that I already reported and was going to claim the damages were already there when the car was picked up. But they forgot to remove the link in the report which leads me to the actual online report. This is not ethical. I don't think what they did is even legal to be honest. read less

I recently sold my old car to a cousin that lived out of state. I... read moreI recently sold my old car to a cousin that lived out of state. I needed to find someone to help me transport the car and I came across San Jose Shipping.

They were very responsive and quick to schedule a pick up for the car. They even showed me pictures of all the equipment they use when transporting. Pretty cool!

I found that they had very competitive pricing per mile compared to some other companies I reached out to.

I was happy to know that the car was insured during the entire trip just in case anything were to happen. Luckily it got there safe and sound!

Highly recommended for anyone looking to ship their car(s)! read less

Within the last few weeks we had been going through considerable difficulties trying to find... read moreWithin the last few weeks we had been going through considerable difficulties trying to find a way to transport a vehicle. We had made several arrangements which would inevitably require some form of transportation, and renting a car was not an option. We needed the car to be dropped off at the correct spot on on a specific date, fortunately for us the company we hired was very reliable and they managed to get it there on time. Could not have imagined the process going any smoother. Would definitely hire them again! read less

We contacted these guys to help us ship out our vehicle to a very long... read moreWe contacted these guys to help us ship out our vehicle to a very long distance location. They insured is proper care and handling of the vehicle to the delivery location but also throughout the transport process. Fortunately they provided the very service that they promised us, will definitely consider using them again in the future. Our vehicle arrived earlier than scheduled and this was a very positive consequence from this entire job. read less

Chicago auto shipping is excellent! From my initial call to get a quote to... read moreChicago auto shipping is excellent! From my initial call to get a quote to receiving the car in L.A. the service was prompt and accurate. The car was picked-up exactly when they said and delivered as promised. Although I was apprehensive about the move they reassured me and better yet I was able to talk to them several times to make sure that everything was proceeding as planned. They were patient and honest. You can't ask for much more then that. And their price was the most competitive out of the 5 quotes I received. I would highly recommend them. read less

Thank you miami auto shipping for taking care of the delivery of my mom's car... read moreThank you miami auto shipping for taking care of the delivery of my mom's car to Cali. You made sure that I was kept informed of the status of the delivery. The driver was also very courteous and professional; the vehicle arrived on time and in perfect shape. Needless to say, the transaction was easy and stress-free! Keep up the great job! read less

This is my first time using an auto transport company and I'm very impressed. We... read moreThis is my first time using an auto transport company and I'm very impressed. We needed a car from Norcal and got a great quote over the phone. Vehicle actually showed up early! Driver quickly unloaded and congratulated us. SF Auto Shipping is now my go-to for auto transport in the Bay Area! read less

I had my eye on a car in Houston and asked my friends for any... read moreI had my eye on a car in Houston and asked my friends for any reliable companies to bring the car back. I was going to go there myself and drive the car home but I had a busy schedule and couldn't find a free week.

A friend online suggested Houston Auto Shipping, and after seeing their work, I'm really glad I used their services! No marks on the car and really friendly tow truck driver. Thanks guys. read less

I bought a car from Houston from my family member there, and was stuck on... read moreI bought a car from Houston from my family member there, and was stuck on how I would transport it back home, however, they recommended me to check out Houston Auto Shipping. And I had no regrets! The auto shipper was fast at responding to any of my questions and at picking up the car and sending it over! For the pricing, it was competitive pricing per mile shipped.

Just in case, too, they send you pictures on the equipment that will be used to send your car over. My car was brought over without any damage and was completely spotless! They have such a great service and the people there are willing to help you through the whole process, so you can feel very reassured! read less

Service was fantastic. Staff was very responsive and would reply to emails within minutes. I... read moreService was fantastic. Staff was very responsive and would reply to emails within minutes. I was always informed of what was occuring via phone call, tezt, or email. The best part is that the car was delivered to it's destination wayyy ahead of schedule. Car was picked up from Illinois on Saturday evening and made it to South Carolina by Monday afternoon, less than 72 hours later. read less

Excellent and reliable company. Dependable and great price. We needed car transport service at the... read moreExcellent and reliable company. Dependable and great price. We needed car transport service at the last minute and they were there for us. Drivers were great, fast and very responsible! They shipped our 2 vehicles from NY to CA in certain time we needed.
Would definitely use them again. Have already recommended BROOKLYN AUTO SHIPPING to family and friends. read less

Had a great experience with this company. Hank was really great and made himself available... read moreHad a great experience with this company. Hank was really great and made himself available and was ready to answer every question and help with every need. Everyone I spoke to during the process was very friendly and professional.
The guy who picked up our vehicle AT OUR HOME ran into some mechanical problems that morning so he had to pick it up a day later than estimated but, honestly, their professionalism and quick notification was amazing. They worked with us to ensure prompt pick up the next day.
They quoted 6-9 days to deliver and they got me my vehicle in 5 days!! Also dropped off in my driveway!!
I would definitely use this company again and I would recommend them to the highest degree! read less

I purchased a car in an auction and I used Houston Auto Shipping to send... read moreI purchased a car in an auction and I used Houston Auto Shipping to send it back home. They gave me a fair price and stuck with it. The driver was great and delivered early! The car was a little old and needed some work done, but thankfully the driver jumped the car when the battery failed. It's little things this company does that separates them from others. I wouldn't think twice about using them again! read less

I recently shipped a car from Phoenix, AZ to Miami, FL and I was blown... read moreI recently shipped a car from Phoenix, AZ to Miami, FL and I was blown away at how simple and quick it was, thanks to USA Auto Transport. Having never done a cross country transport of a vehicle before, I turned to Yelp and came across this company. I requested a quote and within minutes I received a reply, asking a few basic questions about the vehicle and destination. The next day I received a phone call, where I provided further details and was sent the quote via email. After I accepted the quote, my pick up time was scheduled and I made the payment. A couple of days later the vehicle was picked up. The truck driver (Marlo) was very communicative and friendly. He stated it would take him about a week to reach the final destination after a few more pick ups and drop offs. My vehicle made it to Miami without issue 5 days later. Everyone I dealt with during this experience was pleasant and communicative. I highly recommend USA Auto Transport to anyone in need of shipping a vehicle whether in state or cross country. read less

Jordan is excellent to work with from beginning to end and our driver was the... read moreJordan is excellent to work with from beginning to end and our driver was the best! I took one star off because while they met our needs by picking up our cars the day we requested, the communication in advance confirming the date and time was very last minute. I understand they have to wait on the schedule but we needed to plan and only having a day or two was difficult. In the end it all worked out and everyone was great to work with during the whole process and the pricing was reasonable. I will be using them again and would definitely recommend. read less

USA Auto Transport is not a trucking company. They are broker. So there is no... read moreUSA Auto Transport is not a trucking company. They are broker. So there is no tracking, no accurate ETA. You will know when your car will be picked up or delivered 1 hours ahead. Throughout the process, they didn't tell me when there were delays. Every time I called they told me car will be delivered "today" or "tomorrow". Finally on the delivery date, which is about 10 days later than their estimate, an unknown number called me out of blue saying my car was outside. I ran down and saw a guy standing next to my car. I asked for bill of lading to sign but the driver doesn't have it. There was a big scratch/dent on the wheel rims which were not there before. But I was not given the bill of lading to report the damage. I complained my damages through email and phone calls to USA Auto Transport. They said they will report to insurance company and asked for before/after pictures. They later on send me their copy of bill of lading (without my signature of course, PDF version) with multiple damages noted as "pick up damages". Note this is after I told them what was damaged (wheel rims). The attached PDF version of bill of lading also had a link to a third party website (superdispatch.com), the link shows my online BOL report which also has a picture to show pickup damages. The two pictures are DIFFERENT. The only differences are on the wheel rims. So they sent me a PDF report with many added damages that I already reported and was going to claim the damages were already there when the car was picked up. But they forgot to remove the link in the report which leads me to the actual online report. This is not ethical. I don't think what they did is even legal. read less

Hand Lombardi did a really good job to deliver my car from east coast to... read moreHand Lombardi did a really good job to deliver my car from east coast to west. I'll definitely use it again if I need the vehicle delivery next time read less

I used Chicago Auto Shipping to move two cars cross country 2 different times over... read moreI used Chicago Auto Shipping to move two cars cross country 2 different times over the summer. One was open, the other covered transport. In both cases, everything that was set up was delivered on. I was contacted numerous times though tout the pick up and deliver process with status reports. The drivers were very professional and informative. I thought the pricing was appropriate and the overall service excellent. I will use these guys for my auto transport needs in the future and have recommended them to my friends read less