Purchasing an auto is one of the most significant investments you can make. That’s why a buyers’ common concern is what to do if scammed by a car dealership. The ideal situation is to find a trustworthy sales associate who will offer you an automobile that’s operative, safe, and suits all your needs. Unfortunately, you never know what could happen, so it’s best to be aware of all sorts of scams that can occur and how to deal with them.
Buying and driving cars is something Americans like to do. Thousands of vehicles are being purchased every year. Though most of the dealers are entirely professional and do their job by the book, there are bad examples.
Sales associates will use different tricks to convince you to buy a car. Here’s the list of the most common:
Once you discover that something’s wrong with your vehicle, you should contact a dealer. Try to explain the problem and ask him or her to find a way to resolve it. Don’t argue because your goal is to have an operative four-wheeler that’s safe and suitable for your needs. Legitimate dealers will do their best to resolve the problem and, if necessary, offer free services to put your vehicle into the right condition.
In case you don’t get a response from a salesperson, do not hesitate to contact a dealer attorney. Your legal representative will evaluate the situation and will help you understand your rights as a customer. The attorney will explain what you can expect from the lawsuit and help you fill out the forms correctly.
Though it might seem complicated, a procedure of filing a complaint against a salesperson includes a few simple steps. First, you need to fill an online K-35 Consumer Complaint Form, to print two copies and sign them. One of the copies should be sent to the DMV Consumer Complaint Center, while the other goes to the person you are filing a complaint against. Make sure to provide an email address and phone number to contact you.
Many government bodies regulate and monitor car dealers. An agency you file a complaint to can initiate an investigation. As a result, a sales associate can be ordered to resolve the problem, or he or she could face different consequences and even lose a license to sell cars.
When fraud is proven and depending on the circumstances, a customer may be allowed to return a vehicle. Getting a refund for all previous payments is also possible. A customer may be entitled to cancel all loan obligations and even receive punitive damages.
As a customer, you have the right to file a claim whenever you feel that you’ve been scammed. Buying a car is a serious purchase, and if irregularities occur, you need to contact a salesman whose obligation is to resolve it. In case you don’t receive an answer from a salesperson, you can always turn to existing laws that can help you defend your rights.
On the other hand, those who are satisfied with the purchase, but are planning to move and want to ensure the safe transport of their automobile, should consider contacting a reliable company that offers auto transport services. Professional shippers will help you choose the cheapest way to ship a car and explain how to prepare a car for shipping. They will also tell you the difference between an enclosed and open trailer and advise on what option is best for you.