How to Choose the Best Electric Vehicle Transport Service

June 10, 2024Car Shipping Essentials
Christina Hernandes

Christina Hernandes is a seasoned writer with a passion for helping individuals and families navigate the complexities of relocation and car shipping. Christina combines her expertise in automotive transportation with a knack for delivering practical tips and engaging content. With years of experience in content creation and a focus on stress-free moving solutions, Christina’s articles are your go-to guide.

Choosing the right electric vehicle transport service can be crucial for ensuring your EV arrives safely at its destination. Whether you’re relocating or buying a new car, finding a reliable company shipping cars in the USA is key. In this guide, we’ll navigate through various options, from evaluating costs to verifying insurance, making your experience smooth and stress-free.

How Should You Pick Electric Vehicle Transport Service?

Whether you’re moving a Tesla or other popular EVs like the Nissan Leaf or Chevy Bolt, the first step is always the same.

Start by researching companies experienced in handling EVs to ensure they have the right equipment and knowledge.

The global EV market is set to grow to £714.9 billion by 2030

Whether you need to ship a car across the state or across the country, look for services that offer both open and enclosed transport options, catering to the level of protection you desire for the vehicle. Compare quotes, check credentials, and read customer reviews to make an informed decision.

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First, Research the Most Reliable Car Shipping Company for the EV

When looking to transport the EV, the first step is to identify the best car shipping company with a proven track record. Focus on those with extensive experience in electric vehicle shipping. Verify their licensing through the FMCSA website and check for any complaints or accolades at the Better Business Bureau.

It’s essential to assess their capability and past performance specifically with EVs — ask for case references. Prioritize companies that showcase transparency in pricing and processes, as this often indicates reliability and trustworthiness in handling the valuable vehicle.

Get a Free Quote and Compare Prices

To secure a reliable EV transportation quote, gather free estimates from several car shipping companies. Comparing these quotes will give you a better understanding of the shipping costs and help you find the best value for the service. When requesting a quote, be prepared to provide specific information about the electric vehicle, as this will affect the overall cost. Key details often required include:

  • Make and model – Different models might require special handling or equipment.
  • Pickup and delivery locations – Distance and accessibility can impact the price.
  • Transport type – Choosing between open or enclosed options will affect the cost.

This information will help companies generate accurate quotes, allowing you to compare and choose the best option tailored to specific requirements.

Remember That Seasons Affect Costs

Seasons influence transportation costs. Typically, shipping in summer or winter can lead to notable price differences, with rates generally higher during peak summer months and lower in the winter.

To capitalize on these seasonal fluctuations, schedule the EV shipment during the off-peak winter months. Not only can this approach lead to substantial savings, but it may also result in quicker service due to reduced demand. However, always take into account the weather conditions, particularly if choosing open trailer transportation, as winter weather can impact the safety and cleanliness of the car.

Don’t Accept the Cheapest Option – It’s a Trap

Opting for the cheapest way to ship a car can often lead to unexpected complications, including potential moving scams. Low prices may be enticing, but they frequently indicate corners being cut in service quality or, worse, unscrupulous practices.

Be wary of companies that offer rates significantly lower than the industry standard, as this is a common red flag for scams. Such providers might lack proper licensing or insurance, leading to issues with safety and reliability. Extremely low prices often come with hidden fees that surface only after the contract is signed.

A team of movers working and smiling at the camera
Clients can report scammers who charge extra fees, don't show up, or upcharge to the BBB

Select the Proper EV Shipping Option

Selecting the proper shipping option is another important step. When moving an EV to another state, take into account the travel distance, the EV’s value, and its specific needs to determine the best shipping method.

It’s important to weigh these factors against the available budget to find a service that offers both security and value. Making the right choice not only protects the EV but also enhances your overall satisfaction, knowing that the car is handled optimally and according to its unique requirements.

Open vs. Enclosed Car Shipping – What Can You Expect?

Compare open and enclosed auto transport, and think about the difference between the two options to choose the right one. Open trailers involve an EV being carried on an exposed trailer, which is generally more affordable but leaves the vehicle vulnerable to the elements and road debris.

On the other hand, enclosed trailers provide comprehensive protection in a fully enclosed trailer, shielding the EV from weather and external damage. This method is preferable for high-value or luxury electric vehicles that merit extra security, although it comes at a higher cost.

usa auto transport
Standard EVs that you want to ship for an affordable price should go on an open trailer

Ask Movers All the Relevant Questions

There are several crucial questions to ask the shipping company to ensure they’re equipped for the task. Key inquiries should include their approach to handling emergencies and their specific protocols for scenarios such as mechanical failures or difficulties with loading and unloading the EV.

These questions are essential as they help assess the company’s readiness and proficiency in dealing with electric vehicles in various situations. Asking these questions provides a clearer picture of the company’s capabilities.

Check Whether the Company Is Licensed and Insured

Start by verifying their USDOT number, a unique identifier provided by the United States Department of Transportation, confirming that they are legally permitted to operate. Additionally, it’s important to review the company’s standing with the Better Business Bureau (BBB).

This can offer valuable insights into the company’s overall reliability and the quality of its business practices, helping you make a more informed decision about their suitability for transporting your vehicle safely and effectively.

This verification helps protect your interests by ensuring that you are dealing with a reputable and compliant service provider. It also minimizes the risk of potential financial issues that could arise from using an unlicensed or poorly rated company.

Enclosed Auto Transport

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Open Carrier Auto Transport

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Opt for a Delivery Option – Terminal-To-Terminal or Door-To-Door Car Shipping

Terminal-to-terminal car shipping requires vehicles to be dropped off and picked up at specified terminals, often saving on costs but adding a step for the vehicle owner. On the other hand, door-to-door auto transport offers the utmost convenience by delivering the vehicle directly to the specified location, assuming accessibility permits. This method eliminates the need for vehicle owners to travel to a terminal. The option you choose will affect the overall price.

Remember That Sometimes Vehicle Trailers Cannot Access Certain Locations

Sometimes, vehicle trailers cannot access the specified address due to narrow roads, low-hanging branches, or restrictions in residential areas. In such cases, the driver of the carrier will coordinate with you to use the nearest available space, such as a convenient parking lot.

This guarantees the safety and legality of the EV transfer while maintaining close proximity to the intended delivery spot. When arranging for these services, it’s important to discuss these possibilities and what to expect from movers so there are no surprises on delivery day.

Truck trailer hauler transportation, commercial transport hauling brand new cars for auto dealership on Florida highway road
Coordinate with drivers when requesting electric vehicle shipping services

Don’t Opt for a Company That Doesn’t Offer Car Insurance

When choosing a transportation service for an electric vehicle (EV), it is imperative to select one that offers car insurance. EVs often represent a significant investment and can be particularly susceptible to specific types of damage, such as those related to their battery systems or electronic components.

A company that provides car insurance ensures that, in the event of damage in transit, you are covered financially for repairs or replacement. The basic coverage entails $100,000 for EVs transported on open trailers and $500,000 for EVs transported on enclosed trailers. Selecting a service without such insurance exposes you to potentially high costs and complications.

a car insurance policy
When discussing electric vehicle transportation services, ask about car insurance

Opt for Companies That Can Provide Location Updates

This feature guarantees that you can track the EV’s journey, providing reassurance. Reliable updates can be facilitated through various channels, such as the company’s website, email notifications, or direct phone calls to customer support.

This level of communication is crucial for maintaining customer confidence and managing expectations throughout the whole process. USA Auto Transport company recognizes the importance of this service and offers updates, allowing customers to stay informed as their EV moves across different locations.

Girl speaking on the phone while browsing the internet
On the USA Auto Transport's website, you can send an inquiry about the EV

Check Company Reviews and Testimonials

Start by looking for detailed reviews on trusted platforms like Google and Yelp. Pay attention to both positive and negative feedback, noting how the company responds to criticism and resolves issues. Look for consistent patterns in the reviews, such as punctuality, professionalism, and the condition of vehicles upon delivery.

Testimonials on the company’s website can also provide insights, but cross-reference these with external reviews for a balanced perspective. This thorough review process helps ensure that the transport service is reliable, experienced with electric vehicles, and committed to customer satisfaction, ultimately protecting the investment.

Clear Communication Can Go a Long Way During Selection Process

Engage with customer service agents through multiple channels, such as phone calls, emails, or live chat, to ask detailed questions about their services, protocols, and any concerns you might have.

Effective communication helps clarify expectations and provides insights into the company’s reliability so that all your requirements are understood and met. Pay attention to how responsive and informative the agents are, as this often reflects the overall quality of the electric vehicle transportation service.

People in a meeting
If your dilemmas are solved immediately, then that electric car shipping company is the best

Our Skilled Team of Movers at USA Auto Transport Will Ship Your EV Smoothly

As a trusted USA auto transportation company, we offer hybrid and electric car shipping services as well as moving services to cater to all transport needs. With our expertise, insurance, and commitment to clear communication, you can have peace of mind throughout the entire process.

Our dedication to customer satisfaction and attention to detail sets us apart in the industry. For reliable and professional service, contact us at USA Auto Transport today and let us handle the next vehicle transport or move with care and precision.

Frequently Asked Questions About Choosing Best Electric Vehicle Transport Service

What Factors Should I Consider When Choosing an Electric Vehicle Transport Service?

Check the company’s experience with electric vehicles, their licensing and insurance status, the types of transport options they offer (open vs. enclosed), and their reputation based on customer reviews.

How Do I Verify if a Transport Company Is Licensed and Insured?

Check their USDOT number through the United States Department of Transportation’s website, and review their status with the Better Business Bureau. Confirm they have adequate insurance to cover potential damages during transport.

What Specific Questions Should I Ask the Transport Company About Handling Electric Vehicles?

Inquire about their protocols for handling emergencies, mechanical failures, and any difficulties with loading and unloading electric vehicles. This helps assess their preparedness and expertise. Also, you should know how long the company has operated shipping cars in the USA.

What Should I Do if the Transport Trailer Cannot Access My Location?

Coordinate with the driver to use the nearest available space, such as a parking lot, for safe and legal vehicle transfer. Discuss these possibilities in advance to avoid surprises on delivery day.

How Can I Check the Reputation and Reliability of a Transport Company?

Read reviews on trusted platforms like Google, Yelp, and the Better Business Bureau. Look for consistent feedback on their professionalism, punctuality, and handling of vehicles.

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