The Top 9 Things to Consider When Looking for a Reliable Auto Transport Company

January 4, 2024Car Shipping Essentials
Blake Shaw

Bostonian and residential moving and packing expert. Blake Shaw enjoys bar-hopping, music, and writing insightful content.

Choosing a reliable auto transport company can be a long task. Consider how many options are out there. The safety of your vehicle, the timeliness of delivery, and the reliability of service are all critical factors that can significantly influence the overall experience. This blog simplifies your search by highlighting the most important things to consider when looking for a reliable shipping partner.

What is an Auto Transport Company?

An auto transport company is a specialized business entity that offers vehicle shipping services. This company typically provides solutions for relocating cars, motorcycles, trucks, or other types of vehicles across different geographical locations.

Leveraging a vast network of carriers, a reliable auto transport company is equipped to handle the logistics, safety, and regulatory compliance involved in moving vehicles. Ensuring a seamless experience for individuals or businesses.

A BETTER WAY FOR MOVING!

Get A Quote

What Does a Car Shipping Company Do?

Given their expertise, car shipping companies not only facilitate a smooth, stress-free vehicle transfer. They also mitigate risks associated with long-distance transportation, such as wear and tear or potential damage.

Furthermore, they provide different shipping options. Including open carrier transport, enclosed trailers, and door-to-door shipping. All catering to diverse customer requirements and budget ranges.

What do Auto Transport Services Include?

They encompass a range of specialized solutions aimed at moving vehicles from one location to another. Primarily, these include enclosed auto transport and open trailers. Also, the most reliable companies offer door-to-door auto transport and terminal-to-terminal car shipping.

Open Carrier Auto Transport

Read More

Enclosed Auto Transport

Read More

When and Why You Might Need Auto Transport Services?

The need may arise in various scenarios where the relocation of a vehicle is necessary, but driving it to the destination is not practical or cost-effective. Here are several instances when and why you might need auto transport services:

  • Long-Distance Moves – If you’re moving across the country, car shipping assistance can save you from the wear and tear, increased mileage, and time consumption associated with long-distance driving.
  • Vehicle Purchase From Another State – When you buy a vehicle at an auction in another state or online, it can be safely delivered to your doorstep.
  • College or University MovesStudents moving to or from college may need to transport their vehicles.
  • Classic or Luxury Car Transportation – Owners of classic, vintage, or luxury cars may need to ship their valuable vehicles to car shows, auctions, or new locations. Enclosed auto transport services offer additional protection for these high-value vehicles.
  • Seasonal or Snowbird Relocation – Many people relocate seasonally, moving to warmer climates during the winter. Rather than driving their cars long distances twice a year, many prefer to use car shipping assistance.
A man holding car keys in front of cars
The vehicle shipping process will be easy with the right crew by your side

#1 Consider the Company’s Experience and Reputation

When asking yourself, “What is the most reliable auto transport company?” there are several factors to keep in mind. First is experience. The company’s tenure in the industry indicates its expertise and ability to handle various shipping scenarios. An experienced crew is likely to have encountered and successfully navigated a range of situations.

The second is reputation. Check customer reviews and ratings on platforms like Google, Yelp, or Better Business Bureau. Satisfied customers and positive feedback are good indicators of a solid reputation. Also, check if the crew is legitimate by looking for memberships and accreditations from recognized industry bodies. This can also indicate a company’s commitment to maintaining high industry standards.

Customer review good rating concept, customer review by five sta
Reliable auto transport reviews say a lot about the quality of services

#2 High Service Quality When Shipping Cars in the USA

When choosing auto transport reliable car carriers know that high-quality services go beyond the simple delivery of vehicles from one point to another. It encompasses a range of factors, including punctuality, vehicle safety, communication, and customer service.

For starters, a top-notch crew should provide reliable and punctual services. This means they adhere to the agreed delivery times and dates without unnecessary delays. Companies that consistently meet their deadlines demonstrate high professionalism and respect for their customers’ time.

Man holding keys and smiling
High-quality service is one of the must-haves

#3 Ensure There is Insurance Coverage

Insurance coverage is a crucial aspect to consider. It provides financial protection for your vehicle in unforeseen circumstances, such as damage or theft during the shipping process.

Transportation involves some inherent risks, including potential accidents, vandalism, or weather-related damage. Insurance coverage acts as a safety net, offering peace of mind and protection for your valuable assets during transit.

Companies are required by law to carry insurance coverage to operate legally. For example, USA Auto Transport provides reliable enclosed auto transport services. We offer up to $500,000 of insurance coverage. Also, those who use our reliable open auto transport assistance will have a policy that covers up to $100,000 of damage.

a car insurance policy
Look into insurance coverage for transport

#4 Check What Kind Of Cost and Payment Options the Company Offers

Most people have a moving budget when relocating across the country. If you are one of them, you surely know how to appreciate that there is more than one payment option for long-distance services.

The flexibility of payment options is important when choosing a reliable crew. Some companies may require a deposit upfront, while others might accept full payment upon delivery. Methods of payment can vary, too.

To ensure transparency, the company should provide a detailed breakdown of the costs involved in their quote. This will help you understand what you are paying for and avoid any hidden charges. Don’t hesitate to ask questions if you’re unsure about any aspect of the quote.

While cost is an important factor, it shouldn’t be the only consideration. The cheapest option may not always provide the best service. It’s crucial to balance costs with other factors.

What Payment Options Should a Reliable Company Offer?

Experienced car movers should offer a variety of convenient and secure payment options to cater to different customer preferences. These can include:

  • Credit/Debit Cards,
  • Bank Transfers,
  • Checks,
  • Cash.
Payment Options. Text in lightbox. Wooden office table
Nationwide car shipping company should offer a variety of payment options

#5 There Should Be Different Types of Transport Options

Car transport options refer to the diverse range of services. These services cater to a wide variety of client needs. For example, USA Auto Transport offers a few options to make the move easy for clients.

  • Open Auto Transport – This is the most common and cost-effective option, where vehicles are loaded onto an open trailer. Open trailers are suitable for most standard cars and are widely used due to their affordability.
  • Enclosed Auto Transport – Offering a higher level of protection, an enclosed trailer is preferred for transporting luxury, vintage, or high-value cars. As the name suggests, vehicles are shipped in a covered trailer to protect them from external elements and road debris.
  • Door-to-Door Car Shipping – This service offers maximum convenience. The company picks up and delivers the vehicle directly from and to the client’s specified locations. This eliminates the need for the client to drive the vehicle to and from drop-off and pick-up points.
  • Terminal-to-Terminal Car Shipping – This cost-effective method involves dropping off and picking up the vehicle at specific locations or terminals. While it requires more effort from the client, it’s often more affordable than door-to-door shipping.

What Are the Pros and Cons of Open and Enclosed Transport?

Overall, there are many benefits of car shipping. However, let’s not forget that each comes with its own set of advantages and disadvantages.

Type of Trailer Pros Cons
Open Trailer More affordable and economical Exposed to weather conditions and road debris
Open Trailer More readily available and faster booking Slightly higher risk of minor damage
Enclosed Trailer Superior protection from weather, dust, and road debris More expensive than open transport
Enclosed Trailer Increased security against potential damage or theft Less availability, leading to potentially longer wait times

#6 Experienced Car Movers Will Offer an Assessment of the Delivery Time Frame

Every service provider will have varying transit times based on route, distance, and transport method. Check if they offer guaranteed or expedited delivery options and evaluate how these align with your needs. Keep in mind that while faster delivery may be convenient, it may also be more costly.

Big rig light blue long haulage car hauler semi truck with drivers rest compartment transporting different cars on the special two levels modular semi trailer driving on the flat road with green hill
Transport duration will vary, but professionals should give you an estimate time

#7 Licensing and Regulations Are a Must

Assessing the licensing and regulatory compliance of an auto transport company is paramount. Companies should have a USDOT number from the Federal Motor Carrier Safety Administration (FMCSA). It indicates they adhere to federal safety regulations, which is crucial for the secure transportation of your vehicle.

How to Verify a Company’s Credentials?

To verify a company’s credentials, use the FMCSA’s online tool, the Safety and Fitness Electronic Records (SAFER) System. Here, you can input the company’s USDOT number or name and access its licensing and insurance information, safety rating, and operating status.

a-person-using-a-laptop
Licensed car transporters will save you from scammers

#8 Customer Service Speaks About Company’s Credibility

Outstanding customer service is a key element to look for in a reliable auto transport company. The ability to communicate effectively and transparently speaks volumes about professionalism and commitment to customer satisfaction.

Inquire about their customer support channels. Can you reach them easily via phone, email, or live chat? How responsive and knowledgeable are they when addressing your concerns or queries?

Also, make sure to read customer reviews and testimonials. These can offer real-world insights into how the company handles customer interactions and issue resolutions.

A woman ordering door to door auto transport over the phone
Support should be professional and helpful

#9 Professional Vehicle Carriers Should Provide Extensive Geographic Coverage

The company’s ability to reach your specific location and desired destination directly influences the convenience and efficiency of its service.

For example, you want to ship a car from California to Florida. Finding movers that can tackle that task without major problems is essential. Just imagine entrusting your machine to some unreliable carriers. You can easily end up looking for your ride somewhere in Oklahoma.

That’s why consider how well the company handles logistics in different regions. Also, the quality of their infrastructure. When you find a reliable team, even the longest routes won’t be scary. So, you can ship a car from Los Angeles to New York if that pleases you.

Car carrier trailer truck with brand new sedan-type cars
USA Auto Transport can ship your car anywhere in the country

Hire a Trustworthy USA Auto Transport Company and Relocate Without a Fuss

Choosing a reliable auto transport company involves more than just comparing prices. It demands a thorough assessment of the experience, service quality, insurance, and transport options. As well as licensing, customer service, geographic coverage, and vehicle inspection procedures.

The question “What is the best auto transport company to use?” will be easily answered. All you have to do is give the USA Auto Transport crew a call. When you experience our professionalism and dedication to customers the answer will be clear. With our help, your car and other belongings will be safely transported to any desired location in the country. Contact us today and book reliable transport services.

How to Find a Reliable Auto Transport Company?

Research extensively online, read customer reviews, and verify licensing and insurance details through the FMCSA SAFER system. Compare quotes from different companies. Word-of-mouth recommendations can also be valuable.

How Do I Know if an Auto Transport Company Is Legit?

Check if the company has a valid USDOT number and MC number issued by the FMCSA.

How Do I Choose a Transportation Crew?

Choose a transportation company based on its licensing, insurance coverage, customer reviews, delivery time frame, and service cost. Consider their geographic coverage and the quality of customer service. Always get multiple quotes before making a decision.

What Is the Most Cost-Effective Way to Transport a Car?

The most cost-effective way typically involves open transport. Which is less expensive than enclosed transport. It’s also cheaper to choose terminal-to-terminal delivery over door-to-door, although the latter provides more convenience.

Get a Quote

    check mark
    Download as PDF

    Moving Checklist

    Get a Free Estimate 855.675.3451