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Most Frequently Asked Questions about Car Shipping Services – And Our Answers

Are you thinking about hiring a professional car shipping company to transport your vehicle? If this is your first time doing that, you probably have so many questions. To help you understand what is ahead of you and reach your final decision, we at USA Auto Transport have answers on most frequently asked questions about car shipping services.

Question: Where will you pick up my car from?

Answer: The answer to this question depends on the type of service you choose. USA Auto Transport (as well as most other car shipping companies) offer two types of services – terminal to terminal and door to door. If you opt for door to door transport, we will pick up your car from your doorstep. That is to say, you won’t have to take it anywhere. However, you should keep in mind that auto carriers are large, and may have trouble approaching your car if it is located in a narrow street. If that is the case, we will ask you to drive it to the nearest parking lot or another open space where we can pick it up.
Alternatively, you may choose terminal-to-terminal auto transport services. In that case, you will be required to drop your car off at the nearest terminal. Likewise, you will be required to pick it up once it arrives.

Question: When will you pick up my car?

Answer: This depends on the arrangement you make with your car transporters. Most commonly, you will be given a pickup window – i.e. a timeframe of several days when your vehicle will be picked up. If you need your car shipped in a short amount of time, let your car transporters know well in advance, and they will work out a plan for you.

Question: Will my car be insured during transport?

Answer: All car shipping companies are required by law to insure your vehicle. This insurance is usually worth around $750,000, but varies depending on the type of the vehicle. However, if you want to be extra safe, you can obtain insurance from a third party as well.

Question: Do I need to be there for the pickup and delivery?

Answer: Technically, yes. However, if you are unable to be present for either (or both) occasions, you can assign a trustworthy person to do it for you. All you need to do is inform the car transporters about it. However, someone has to be present. Your car cannot be picked up or delivered without anyone there – it is against the law.

Question: Can I ship an inoperable vehicle?

Answer: Of course. All you need to do is let your car shipping company know in advance that the vehicle doesn’t run. You should know, however, that you will have to pay a small fee, as such vehicles are harder to mount onto a moving carrier that the ones you can drive. Special equipment is required to do that, hence the additional cost. Make sure you check with your car transporters how much the fee is.

Question: Can I ship things in my car?

Answer: Absolutely not. Car shipping companies are licensed to transport vehicles, and vehicles only. Transporting personal belongings (pieces of furniture in the trunk, for example) is against the law and can result in serious complications. Your vehicle will be weighed prior to loading, so don’t count on sneaking anything in. The most you can transport in your vehicle is up to 50 pounds of linen, clothes, or something similar. If you need to ship household items, contact a cross-country moving company and arrange for their professionals to do it for you.

Question: How much will auto shipping cost me?

Answer: There is no definite answer to this question. The cost is determined on a case-to-case basis according to several factors. These include the type, size, weight, and condition of your vehicle, the distance of the trip, the time of the year, the time of the week, as well as other factors. The best way to know how much auto shipping will cost you is to contact us and request a cost estimate.

Did we forget something? If you have additional questions, feel free to contact USA Auto Transport and we will gladly provide you with answers. Our representatives will be more than happy to help you in any way possible. We are looking forward to shipping your car!